iPhone 6 GPS stop working upgrading to IOS 11 (including 11.2.1)

It seems that this is a problem with iOS 11.2.1. I contacted Apple technical support and they informed that they are working on a patch for this issue. The women told me there is a problem with the operating system not recording the GPS data properly. So hopefully they get a patch out soon to fix this problem.

I am updated to 11.2.2 and the Apple support checked my battery, determining that my battery was not the issue.

I did a factory reset last night and my phone is generally faster (like it was before my ios 11 upgrade) but the GPS is still not working on apple maps or google maps.

so it seems that we are still waiting on "the update", any word as to when that might be?

"Bricking" older iphones may not drive us to get the latest models. it may just drive us to android. hashtag backfire.

I am really frustrated..

I am really hoping that this is solved quickly and I can continue using my iphone 6.

I called customer support today and was told that they know (because of all the issues being reported) that this is an issue. the developers are said to be working on the battery issues. I am hoping that the next update 11.2.3 will solve this GPS issue.

Me too. iOS 11.2.5 doesn't help.

Even my WiFi is working bad since iOS 11.

I called Apples support hotline.

But I fear that the bug has a low priority. The hotline guy says it was a good call to keep the bug up on the to-do list.

So everybody should call the hotline and pressurize apple to fix this 3 month old bug!!!

Ok. I have had a really rough couple months with apple products. not sure what kind of voodoo they do, but anyway.

I had an iPhone 6 with a non working GPS. I did reset, called support, verified it was NOT a bad battery etc.

I ended up buying an iPhone 7, wasn't at all happy that I was "forced" to upgrade.

THEN...I got home and was going to place my metal plate stick-on(for all 3 of my magnetic car phone holders) onto my new phone and thought about the fact that magnets and compasses do not like each other.

I proceded to look it up and discovered that those magnetic phone holders are NOT good for your phone. I guess it can not only mess up your GPS or compass in your phone, but over time it can actually magnetize all the little metal parts inside your phone thus screwing it up. these magnetic car phone holders should be banned. someone needs to spread the word that thy do damage your phone. Im not letting apple off the hook for having slower performance on the phone 6 making it almost a brick at times. but I am glad that it was just a stupid mistake on my part.

spread the word.

I have spent many, many hours on this issue. Glad you guys found someone at Apple to confirm that it is an actual bug. My escalations netted nothing of an omission of fault with iOS. Running 11.2.6 and looking at being on the iOS beta wagon or pulling out the ole Garmin.

I have had the same issue for 2-3 weeks now on my iPhone 6S running iOS 11.2.6 (never had it before this update). It's such a pain in the a**. I travel for business and I use my GPS to figure out how to get to my hotel, bus stop, restaurants, etc. I also play Pokémon Go, or I USED to play, but since it won't follow along with me, it's useless now. My contract is up in 3 months. I will keep my phone as long as I can tolerate it, but after that it's byebye Apple and hello Android!

I have spent many hours on this issue also, since the end of last year.

I have gone to Apple Twitter support, level 1 phone support, senior phone support, Apple Store, escalation to the engineering team.

Trust me when I tell you that in the end only one thing worked: replacing the GPS and Wifi antenna. Check out the iFixit repair site: iPhone 6 Antenna Flex Cable Replacement - iFixit

I really was disparate enough and was going to throw my phone away when I decided to give it a go as it had worked for some. I'm glad I tried because now my GPS is working great since then.

If you have a non-working GPS at the moment you can be sure that no upgrade will ever fix it.

This is not a bug, I don't know that Apple ever confirmed to anyone that this is a software bug that can be fixed by an upgrade.

I finally found a solution after months of talking to different levels of Apple support to no avail. I was going to throw my phone away when I decided to do the only thing left for me to do: replace the GPS antenna (the flex cable) by following the iFixit instructions. While I was at it I also replaced the Wifi antenna. $15 for the repair kit and the parts + 3 hours of my time and my phone is fixed! And you can believe me when I tell you that I have spent at least 20 hours talking to Apple, searching the web, testing, installing, resetting my phone, all for nothing.

It's just a hardware issue that was maybe be caused by the upgrade which could in some way make the hardware fry, or it's just all a coincidence.

What I know for sure is that my problem is gone since weeks now, not a single drop in GPS connection.

So this is my advice: cut your loss and change the hardware yourself. It's not for the faint of heart but if you have a steady hand and follow the instructions to the t then you will be fine. You only need to unscrew and screw but the screws are tiny. You can also ask a repair shop to do it for you but I would not trust all of them.

Of course I can't be 100% certain that it's going to work for you but it solved this symptom for me: iPhone 6 with no satellite connections since upgrading to iOS11.

All the best.

iFixit instructions

Did your GPS not work at all? Because my apps know where I am when I open them, it’s just that they don’t follow along as I move or it takes a long time to update my position and it’s not super precise. Just trying to see if we have the same issue, thanks!

It's not your GPS that updates your position, it's wifi and cell towers triangulation.
This is why when you are at home and connected to your wifi your location is correct, then as you start to move away there is nothing left but your GPS to locate you precisely and it fails.

So you probably have the same problem as I did.

I have documented the many hours I have spent on this. Escalated to Apple engineers who have still not called back after over a month. Genuis bar folks are trained to sell or swap, rarely fix. We have five iphone6's in the family. Mine is the only one were the GPS in not working. I am using one of those swapped out Genuis bar 6's while mine is awaiting an Flex Cable replacement. Once the Flex Cable is replaced, I will report my success or failure. With four of our five 6's working, logic would say it's a hardware problem, but it could be software with certain hardware too.

the tracking is 1of the best things i liked about iphone ios update messed up maps gps and theyre aware of this on going issue and they either dont respond or say theyre working on it,Come genuis’s fix this....

Yes i totally agree mine hasnt worked since ios 11 upgrade wish i hadnt done the upgrade i can no longer see my frequent locations that changed to significant locations and its just a empty blue circle 😕😐😑