I am using Mail to manage my emails. I have got several different mailbox. I found recently one of my mailbox, Mail prompted the email was sent but none of my recipients could receive. I have checked with my email host server administrators but no problem was identified. I want to see how I can check whether there is a problem on mien side, e.g. Mail account problem or being blocked somewhere.
iMac with Retina 5K display, macOS High Sierra (10.13.1), 32MB RAM, i7
In case if date and time settings , read and write permissions in home folder , shared , guest ...are altered problems will come in mail application . In latest versions for Mac OS High Sierra 10.13.2 automatic settings is to be checked , port settings are not be added manually .
I have tried to email to one of my own address but failed. No error message prompted. Week ago the app asked me to trust the existing SSL certificate and I did it. I have also check m SSL certificate and it is not expired yet.
Over the last weekend, I actually asked the host administrator of our website. We have tried to the server setting but in vain. Finally, we found that it is the matter of Apple Mail. I used the same server setting of my smtp account using Fox Mail, performing receive and send perfectly. SO, would anybody kindly suggest what went wrong in Apple Mail, so that I can keeping it, instead of using Fox Mail.
Thanks
Sorry for these misleading questions. Let me refine my question, make it simple:
I am using the system system, iMac 2017 i7 5k, High Sierra macOS ver. 10.13.2, I have used the SAME settings for SMTP server, i.e. Port 587 with TLS/SSL option unchecked, I cannot send out an email properly to the recipient with Apple Mail, but successfully with other mail applications, e.g. MS Outlook for Mac, FoxMail, etc. People on email host provider side recommended using these applications, and strongly discouraged me in using Apple Mail. Do I have to follow this suggestion in abandoning Apple Mail? or somebody else can suggest me any measures in checking what went wrong? Remember, there is NO difference in server setting over these applications I have setup.
See some articles in this thread Email in Outbox flashes on screen but doesn't send
In your case there is no flashing issue , but articles will help .
See this article and click on bottom links to get more information Sign or encrypt emails for increased security - Apple Support
Send yourself an email and see if you receive it.
N o.
I have tried but failed. Wonder if it is related to any certificate? How can I check and rectify if it is the case.
What happened when the email did not send? Any error messages?
The mail app prompted the email was sent but nobody got it.
Then you did not put in the correct recipient address. Someone got the email if you did not get an error.
What app? What email client are you using? Can you send an email when you use your email provider's web mail interface?
I am not using fox mail 😟
Is it related to the problem in the existing SSL Certificate?
If I am going to renew the existing SSL certificate, will the issue be solved, so that the email will not be blocked?
couldn't send email out
