Problem with High Sierra

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Level 1

4 points

Problem with High Sierra

Tried to install High Sierra on my MacBook Pro 2012, it stopped and I got a no entry sign. None of the things that I read online to fix it worked. Already had problems installing the first Sierra a month ago, you really should get your **** together Apple!

Posted on Dec 16, 2017 5:32 PM

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Answer 1

John Galt

Level 10

141,150 points

Dec 16, 2017 7:23 PM in response to Cathelesp

Excerpted from About the screens you see when your Mac starts up - Apple Support:

"When you see a circle with a slash symbol instead of the Apple logo, it means your Mac couldn't find a valid System Folder to start up from.

If you're using your Mac at a school or business, it might be trying to start from the wrong version of macOS. Contact your IT department for more help.

If this is your personal Mac, try reinstalling macOS using macOS recovery."

You are not addressing Apple on this site. To contact Apple use the Contact Support link above.

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