Ipod a1574, iPhone 6s, pc all stolen. iPod recovered but with a new password (not mine). What next? How do I make this work?

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Kingjeff1 Author

Level 1

4 points

Ipod a1574, iPhone 6s, pc all stolen. iPod recovered but with a new password (not mine). What next? How do I make this work?

Posted on Dec 17, 2017 8:23 AM

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Answer 1

CarlAVII

Community Specialist

Dec 19, 2017 5:49 PM in response to Kingjeff1

Hi Kingjeff1,

I understand that you've gotten your stolen iPod Touch back, but now it has a passcode that's not yours. I'm happy to provide some help for this issue.

I recommend that you follow the troubleshooting provided for this issue in the article below:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Thanks for using the Apple Support Communities. Cheers!

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