iPhone X - Wireless Charging Stopped Working

Hi Jim,

I have the exact same problem. At first I thought it was the charger I was using, so I changed it, but now the same thing is happening again on a different Qi charger I bought. It works fine for a week or so and then stops working. This is very frustrating as this is not the only problem I am having with this phone. I remember the good old days when Apple products just worked. I am hoping if enough people complain they will come up with a patch soon.

Try powering down the iPhone X and restarting. This works for me. Seemingly no rhyme or reason, it just stops working. I power down and up...presto iwireless charging works fine. Agree w/ others, this is very annoying for premium product.

Having the same thing happen with my iPhone X. My wife and I both have the same Qi-enabled chargers and her new iPhone X works fine on both of them. No available appointments anytime soon with an Apple Store Genius Bar but was able to get an appointment with an Authorized Service Provider - Best Buy. Hope they can fix or replace the phone.

What I would do is test the device out on a different wireless charger. Also the wireless charger that you are using may not be compatible so you might want to check that out to.

If issues still persists then I would recommend taking it into the Apple store and request a replacement device.

In my case, all was fine until yesterday. Now when I do wireless charging, my iPhone X charges up to 80% and then stops. When I turn it off and on again, it goes up to 84% and then stops. I bought the wireless charger from the same Apple store I got the iPhone.

I’ve been back and forth with Support since a week after I bought my first iPhone X on January 6th. Second iPhone now. Same issue. Finally went and DFU restored and started from scratch. No luck.

Starting to think it might have something to do with my phone being the 256GB. Only difference between my iPhone X and her 64GB iPhone X.

Ordered Apple’s recommended Mophie wireless charger. Last thing I can do.

When this first started happening to my iPhone 8, I thought that the charger had to be at fault. Ive tried 4 ... count em FOUR different Qi certified chargers and no matter what ive tried (restarting, changing out a cable, charging block, etc...) I’ve come to realize its the iphone. No doubt. I was able to show a guy in the store how my phone actually slowly discharges while pretending to charge. Apple you really have let it all go. iOS 11, the iPhone in general, its become a joke. I miss my Samsung days. If anyone is waiting for Apple to come out with a fix, dont hold your breath. Like any crooked outfit, they'll just tell you they didnt know! The way this type of charging works is so simple I can’t fathom how they managed this one.

I have the same problem. The phone says it is charging but it is not. It stays at 68% and does not charge. The iPhone X has been working alright charging wirelessly until last night. The phone was on the charging pad all night but it did not charge but it indicates that it is charging. I turned it off and on but still won’t charge but it tells you it is charging. Apple‘s quality has gone down hill. My IphoneX has been replaced once due to WIFI hardware issues. I tested it on 3 wireless charging pad, the problem is not the charger, it is most likely a iPhone issue. Apple, please come out with a quick solution!!!

If your phone isn't charging, take it to your local Apple Store or other servicer to be repaired.

Apple Stores have several wireless chargers in their stores; if you can't charge on one of them, it's definitely your device.

Same issue here. After I updated it the other night, it quit charging on the charging mat that previously was charging it fine. I agree with all - for a phone/product at this price point, this should not be an issue! I really don't love the IphoneX for a variety of reasons and had buyers remorse, but stupidly didn't return it within the 2 week return window. 😩

If it's not charging, make an appointment with your local Apple Store or other servicer to get your phone repaired/replaced.

I've been using wireless charging for several months with no issues whatsoever.

I had to replace a 6 month old iphone 8 because it randomly rebooted whenever it wanted. Got a replacement today and that one won't wireless charge. I'll have #3 in two days. Not a good track record for Apple's new stuff. Replaced my 5 year old 4S because they stopped supporting it, never had a problem. Their new stuff isn't as good.

Heard that both the reboot problem and the wireless charging issues are hardware and can't be fixed with hard starts, restarts or changing the charging pad.

Thanks for the tip - worked for mine 🙂

After months without any issue at all this suddenly happened - no clue to the reason since it was working in the morning, but not in the evening. Power cycle and it worked immediantly.

Hi

Go to mobile store test iPhone on another wireless charger.

If it doesn't work make an appointment at Apple store.

Cheers

Brian 🇬-1F1E7;

Right after the last firmware update, 11.2.5, my wireless charger stopped working too.

I wonder if they are cracking down on which chargers work?