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MJT2810 Author

Level 1

18 points

iPhone X - Wireless Charging Stopped Working

Has anyone else had an issue where the wireless / qi charging has suddenly stopped working?

I’ve checked my iPhone on other charging mats and it doesn’t charge. Have restarted the phone in case it’s a software issue, but no remedy. It’s not the case it’s in as it’s the Apple leather one and it was working fine before.

Am concerned if the qi has stopped working there may be other things amiss with the battery.

This is also my 2nd iPhone X after the first had issues with maintaining a WiFi connection, which this one too is showing issues with.

Rather unsatisfactory customer experience of the most premium phone.

Posted on Dec 18, 2017 1:02 PM

Top-ranking reply

Lee997

Level 1

9 points

Posted on Jan 10, 2018 5:51 AM

Hi Jim,

I have the exact same problem. At first I thought it was the charger I was using, so I changed it, but now the same thing is happening again on a different Qi charger I bought. It works fine for a week or so and then stops working. This is very frustrating as this is not the only problem I am having with this phone. I remember the good old days when Apple products just worked. I am hoping if enough people complain they will come up with a patch soon.

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19 replies

slyguy_28

Level 2

188 points

Feb 1, 2018 5:24 AM in response to slyguy_28

Mophie charger wouldn’t work either. Wife’s iPhone X, yes. My phone, no...

Mar 14, 2018 1:30 PM in response to MJT2810

My iPhone 8 Plus was facing the same issue. I turned off and then on, now the chargers works just fine. It's really akward that I have to restart my phone in order to get wireless charge.

gyro2222

Level 1

8 points

May 21, 2018 6:27 AM in response to Cherub7171

I have the same problem on an iphone 8 and X

they both worked for the last several months and stopped a few days ago.

could have been software update.

Jul 8, 2018 12:15 AM in response to MJT2810

Try a reboot press the side volume up button quick then the side volume down button quick then press &hold power button down until you see apple logo.

Cheers

Brian 🇬-1F1E7;

iPhone X - Wireless Charging Stopped Working