You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac stuck on loading bar

Whenever I try to turn on my Mac book Pro, progress bar stops at 100% and never turns on. So kindly provide any solution so that I can access my Mac.

Specs

High Sierra

Mid 2012

4GB ram

Intel I3 processor


P.S. I have tried re-installing high Sierra , SMC reset, disk repair but nothing seems to work.

[Re-Titled by Host]

MacBook Pro with Retina display, macOS Sierra (10.12), null

Posted on Dec 19, 2017 8:58 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2018 12:33 AM

I texted a friend of mine that does software development for Apple and he was able to help me get past this problem. I was experiencing the same symptoms: upon starting my iMac, the progress bar would load underneath the Apple logo, and it would just sit there and never progress any further. Here's what helped me solve the issue without having to reformat my drive or reinstall the OS.


With the computer shut down, turn it on and hold down Command + S to launch a command shell. Give it a few minutes until it doesn't load anything else on the screen.


Type the following commands, pressing enter after each command:
mount -uw /

sync

reboot


See if this boots you back into the system. If not, try this order:

mount -uw /

mv /Library/Extensions/*.kext /

mv /Library/LaunchAgents/*.plist /

mv /Library/LaunchDaemons/*.plist /

sync

reboot


I was able to get back into my system, but I noticed if I shut down and tried to turn it back on, the problem still persisted. According to my friend at Apple, he was 99% sure it was third party software. So I uninstalled each new program I had installed recently one by one until I narrowed it down to which one I thought was causing my particular issue. My computer appears stable now, and it may be because a program I was using isn't updated for the latest High Sierra update, and the incompatibility caused something weird to happen on startup. Definitely not 100% sure that's what happened, but between using the commands above to get me back into the computer, and uninstalling things one by one and going through this process over and over until I narrowed it down, it solved it for me. Hope this helps someone else!

124 replies

Feb 9, 2018 12:49 PM in response to rahul0907

High Sierra has bricked my laptop.


I had my computer in sleep mode. Opened it back up and it was on the Disk Utility screen for no reason. Repairing the Disk did nothing. Resetting SRAM and Pram did nothing. Time Machine can't be found. Finally decided to reinstall the OS in spite of probably losing all my files, which froze. Upon restart, I can no longer install the OS, something about the server being unreachable. I tried a hard reset, and now the progress bar shows up, loads very slowly and gets stuck at 100%.


Apple needs to fix this. For free. I did nothing to warrant this. Never had these kinds of problems before. Your update fried my drive. There needs to be a reckoning with customers, because this is totally unacceptable.

Feb 21, 2018 8:04 AM in response to rahul0907

Same problem here.

It happen to me since this morning. I tot only me have this problem, then i try search and found this.


Anyone have any idea how to solve this issue?

I try reinstall too many time and still stuck at 100% loading bar then i have to force shut down.


Im scare what i do to my macbook will make my macbook became worse 😭

Feb 21, 2018 5:35 PM in response to rahul0907

I had the same issue last Friday on my iMac 2017 (including the "too many corpses" message on Verbose mode).


I couldn't boot up the iMac, neither regularly or in safe mode. Both ways the progress bar reached 100% after long minutes and nothing happened.


There was no way to recover the OS. The only way was to format the hard drive (which, by the way, was fine on Disk Utility).


I backed up my files connecting an external hard drive and typing some commands on Terminal.


Very disappointed with this iMac. It has always been slow on boot. I have many Bluetooth problems (my keyboard and mouse disconnects at least 2 times a day, and I have to plug a wired mouse and keyboard to force a restart in order to keep my opened files without loosing data).

Feb 21, 2018 5:53 PM in response to maheerah

maheerah wrote:


Same problem here.

It happen to me since this morning. I tot only me have this problem, then i try search and found this.


Anyone have any idea how to solve this issue?

I try reinstall too many time and still stuck at 100% loading bar then i have to force shut down.


If it's a corrupted drive, sometimes the only thing that can be done is to reformat the entire drive and not just the boot partition. It happens occasionally with any drive, but mostly if there was some sort of improper shutdown, such as a frozen OS that's forced to power down.


It's best to have some sort of backup to recover quickly if it does happen.

Feb 28, 2018 4:06 PM in response to 5997sanford

5997sanford wrote:


Could you elaborate for me how to recover your files using the method you mention. I’ve tried to use disk utility and cannot see how to access files.


Even if the drive is corrupted, it might be possible to use the "Restore" function in Disk Utility to copy data to another drive. It's poorly named; a better name would be "Copy" or "Clone" because that's what it does. If there's an internal SATA drive, then it's possible to remove the drive and then place it in an external "enclosure" to try and access whatever data can be found.


Disk Utility only operates on entire volumes. It doesn't allow for direct file/folder access like Finder does. However, there are numerous ways to access folders/files even with a damaged volume.

Mar 1, 2018 7:32 PM in response to rahul0907

I've been working with this problem more over the past week and came across what I think was the actual root cause to my problem. Don't know how this applies to anybody else, but was causing issues for me.


LONG STORY SHORT: Unplug anything extra you have connected to the computer (USB drives, external hard drives, etc.). For me it was an external hard drive that may be going bad that caused the problem.


Full story:

Since I thought it might have been something I installed that corrupted my system, I wanted to start from a clean slate before setting up anymore software. So I tried using one of my external hard drives to create a USB bootable drive for High Sierra so I could startup to that drive to macOS Utilities, erase my hard drive via Disk Utility, and then reinstall High Sierra from scratch.


I created the bootable drive, and then when trying to boot into it, macOS Utilities never loads! I then read a tip online about unplugging all peripherals and so I unplugged everything and tried to boot into recovery mode again, and this time it loads up no problem. So that indicated to me that the drive might be a problem. I got a separate USB flash drive and turned that into my external bootable drive, booted up into recovery mode no problem, and proceeded with the process of wiping my hard drive and reinstalling the OS again.


That was all successful. I decided to plug in all of my USB stuff again, everything came up, and then I shut down. Booting back up - SAME PROBLEM WITH THE PROGRESS BAR!!!


So I unplugged everything again and then tried to boot, and it came up no problem. I now have all my USB stuff plugged in with the exception of that one hard drive, and now after several reboots, everything is fine and dandy. So it's either the drive going bad, or according to my friend at Apple, a bad driver, controller, or firmware. Either way, running without this one drive attached is working fine for me, so if you have any peripherals connected, it could be an issue with how the computer is reading that device. This goes for USB devices, or anything plugged into any of the other ports. If you have something going into a port other than power, unplug it and see what happens!

Mar 5, 2018 10:26 AM in response to PrasadYR

Same here. Stuck on progress bar at 100% after software updated while the machine was sleeping. Been like this for four days. Had 10 calls to Apple. Tried safe mode, restore mode, first aid, saving files to external hard drive then reinstalling OS on the MacBook. Nothing works! So frustrating and I’ve lost days and days of work as a self employed person. Not at all happy.

Mac stuck on loading bar

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.