When its cold , flash is not working!!!!

Question

Level 1

5 points

When its cold , flash is not working!!!!

Dear apple! Do you want to do something about this problem?!!! When its cold outside I cant take photo with flash because its not working with cold!! Iphone 8. I heard that others have the same problem. What we should do? Have another phone or camera for cold season?

Posted on Dec 22, 2017 2:39 AM

Reply

Answer 1

Best reply

madra31

Level 6

9,940 points

Dec 22, 2017 3:33 AM in response to Shadi24

Here is what Apple advises about acceptable temperature ranges.

Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support

Reply

Answer 2

Dec 31, 2017 10:03 AM in response to Shadi24

I am having the same issue in iPhone 8, it happened twice and apple store staff to seems ignorant on this, they just keep running diagnostics and say no hardware issue. It’s quite annoyi

Reply