Can't activate Word for Mac

tsankawe wrote:

I've been trying to activate Word for Mac but it rejects my Apple ID every time.

If you have an Office 365 subscription, you activate by putting in your Microsoft ID (nothing to do with Apple). For problems with MS products, it is best to use their own forums, e.g.

Results in Office - Microsoft Community

It's not asking for your Apple ID. As Csound1 noted, it wants your MS account info. It first asks for your account name, then your password.

It's the same account/password you would use here:

Microsoft account | Sign In or Create Your Account Today

I'm assuming either an Office 365 subscription, or Office 2016. For Office 2011 or 2008, you simply enter the Product Key in the software package.

Apple have nothing to do with activating products from other companies, only Microsoft have records of activations of their own products. You must deal with them or buy a new copy. Sensibly you should use LibreOffice, it is an Office clone, it is good, and it is free.

I have no idea why it's doing that. MS Office and Apple have nothing to do with each other. Well, other than it looks like the new Mac is waiting for you to purchase Office 365 since it doesn't yet recognize it as being activated.

Basic instructions for logging in to Office 365 from an MS page:

An Apple ID is not required to activate Word, a Microsoft keycode is.

you can't open microsoft apps with apple id you have to use microsoft id for that

As noted by Csound1, Office, or any of its individual apps, have never been free. I can only guess the previous Mac was:

1) Purchased used and the seller illegally left a copy of Office on it.

2) Someone you know illegally installed a copy of their legal product on your Mac.

3) Years ago, you could include a discounted copy of Office to your new Mac purchase. But it would still come with its own Product Key for future reinstallation and activation.

I think you're right. When I first got Word for Mac I think it was free.

Word for Mac has never been free. When you bought it you received an activation code for it, that is what you need to find now.

...or why users still confuse Word for Mac with Pages.

They have nothing to do with each other and once again this is not the Word forum it is the Pages for Mac forum.

Peter

This is the Pages for Mac forum, not the Word forum.

Try here.

Peter

https://support.microsoft.com/en-us/help/2858297/manage-office-billing-when-purc hased-through-apple