iPhone X GPS not working

Thought I'd add my experience.

No matter which GPS App I use on my iPhone X, it can't hold a lock on my position when driving, rendering it useless to me. GPS is what I primary use my phone for. Placed conveniently behind my steering wheel between the odometer and speedometer. My previous iPhone 4 and 6 never had this problem. I am starting to doubt this is a software issue and, by the sound of it, swapping the phone at Apple is probably futile as others have found. Given some time Apple might find a solution in software, otherwise I'll wait until a new hardware revision has come out and use my warranty to get a replacement. Maybe then the GPS will be fixed.

I bought the phone on the 8th of December 2017. As of day 1 I cannot use my GPS. Not happy Apple. The reasons why I bought this phone are my iPhone 6 kicked the bucket and my partner gifted me an Apple Watch, and as we know those things only work with iPhones. :/

I thought it was my uber app (I’m a driver). Imagine the frustration when I realize not only is it hard to get my riders from point A to point B but I, myself can’t travel anywhere new without frustration. Apple please fix this.

I mentioned the problem while driving. Someone asked me to check my complete phone with the TestM app and my gps doesnt work corrext.

When Im at home or wherever he “finds” me But travelling it is terrible.

Have you tried the check with that app? Otherwise would you be so kind to trie?

I just test out my iPhone 6s with my wife's iPhone X. Both iphones are using firmware 11.2.6

It doesn't seem as though the iPhone X is picking up any GPS signal whatsoever.

I'm very new to iPhone X and this GPS problem, but thanks to this thread and specifically @moe52, I was able to solve it, at least for me. Here's the run down:

• We bought our new iPhone X's on Friday, July 13th and on Sunday we drove to and from Boston in my wife's Mini Cooper with no issues with the GPS.
• On Monday & Tuesday I drove my 2006 BMW 330Ci convertible (E46) to work, and GPS (Waze) would not stay connected. It would connect for a few minutes and then lose the connection. Four trips over 40 miles in 2 days with little to no GPS. Needless to say I was a ****** off *****! 😠😠😠
• Tonight, Tuesday July 17th, I took moe52's suggestion and disconnected the BMW OEM bluetooth module. I wasn't using it anyway because nothing would connect to it any longer because it is soooo old. I hopped in the car, and drove for 15 mins with no GPS issues! Waze was crisp and snappy! It recalculated routes very quickly. 🙂

Thank you all for this thread!

Tl;dr. Bought iPhone X & had GPS issues. Old OEM BMW bluetooth module interfered with GPS signal. Disconnected BMW bluetooth module, and GPS works now.

I also had the same issue start on 12/27/17, unfortunately the day I landed in TN to visit my brother. I tried two replacement phones through my AT&T insurance and had the same problem. It only fixed when I changed my Sim card to a new one. I cannot explain it as I felt that the problem was probably a hardware issue inside the phone but it did fix it so I don’t know if that might be a solution for you.

I too have been having GPS issues from day one with my iPhone X. I get the same behavior with Waze, Google maps, and apple maps. The app acquires GPS for maybe 5% of the time, the rest of has a general idea of my location but I'm lost as far as the apps are concerned.

I work in technology so I have some sympathy for the challenges in deploying major code releases, but I expect a fix by now for a $1000 device. I also expect official support sites to have some official support.

This level of service is how you lose customers. And believe it or not Apple, you do need us!

I bought mine on Dec 8 and my GPS won’t work. I’ve tried calling Apple and went to Genius Bar and they ensure me nothing is wrong with my hardware, which seems fishy because it shouldn’t be just impacting a small number of phones then? Especially if EVERY mapping app is impacted?

I'll add my comment, with a super-weird additional bit of data. Apple swapped my iPhone X and it still does it but get this: It -only- does it when I am in my BMW Z4. Not in any other car. Not when the car is off. Only in that car. Not 100% of the time, either. And in that same car, other iPhones' GPS work fine. It only happens with the iPhone X (two separate units) and only that car.

If this only happens in specific cars, I wonder if people have seen GPS location breaking when they get in. Maybe it's something unique about the bluetooth unit in that car. I now occasionally see the same problem on a 6S plus since December in a Mazda CX5. Never saw it before December. I'll try to consistently turn on GPS before getting to the car to see if that helps.

I have the same issue when on foot.

However, in general the problem has improved in the last week or so (not sure exactly). After couple of months of consistent problems I am now getting GPS lock more than 50% of the time in the car. Before it was about 5-10%.

But of course it doesn't actually exist, does it Apple? I'm must be imagining it.

sirosc wrote:

But of course it doesn't actually exist, does it Apple? I'm must be imagining it.

We are owners/users just like you. Your sarcasm doesn't exactly make us feel good about helping.

Do you keep WiFi and Bluetooth ON all the time?

paul221 wrote:

I just test out my iPhone 6s with my wife's iPhone X. Both iphones are using firmware 11.2.6

It doesn't seem as though the iPhone X is picking up any GPS signal whatsoever.

And you're testing with unreleased IOS. The results are meaningless and shed no light on the problems that some users are experiencing.