Can’t login with apple ID in app store

Question

Can’t login with apple ID in app store

My Ipad acted very stranges (can’t login in my e-mail, closes apps without asking, screen freezes a few seconds). So I decided to reset my Ipad. I CAN login into my apple ID, it accepted my password but when I go to the app store I’m still not logged in. I tried to change my password but this hasn’t solved a thing. Does anybody know how to fix this?

Posted on Dec 26, 2017 12:15 PM

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Answer 1

Eric Root

Level 10

685,221 points

Dec 26, 2017 2:25 PM in response to JustCharlotte

contact iTunes Support. Scroll to the bottom of the page in the 2nd link.

iTunes Support

iTunes Support – world wide

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Answer 2

Eric Root

Level 10

685,221 points

Dec 26, 2017 1:48 PM in response to JustCharlotte

Can you scroll to the bottom of the App Store and see what country is set?

Region - Change your iTunes Store, iBooks Store, or App Store country or region

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Answer 3

Eric Root

Level 10

685,221 points

Dec 26, 2017 1:27 PM in response to JustCharlotte

Have you tried logging in in Settings/iTunes & App Store?

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Answer 4

Dec 26, 2017 1:35 PM in response to Eric Root

Yes I did. That’s where it goes wrong. I can enter my ID and password, then I get a message that my app store only provides apps available in my country. When I click on OK, the app store opens and gives a message that it can’t connect.

And on my Iphone everything works fine.

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Answer 5

Dec 26, 2017 2:02 PM in response to Eric Root

No, because I’m not logged in. I can’t access the app store at all. The pop-up message says Belgium (which is the country I live in). The problem is that the app store won’t let me llog in. My apple ID is correct, it doesn’t give me any error about logging in. It just does nothing

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