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Apple Watch not counting correct calories when exercising

I am extremely frustrated with the now second Apple Watch series 3 that I have. The first one was doing the same thing and a technician said the bluetooth possibly was not connecting all the time. It was replaced. I exercise four times a week and I have seen this question many times, the number of calories burned on the elliptical machine today was 561 calories and my watch said 313 calories. That is a huge difference. I check the heart rate on the machine versus the watch during the whole workout and it is the same, they are in sync. Why does this watch not match up with the same calories...and which is accurate. I have the My Fitness Pal app, and the calories from the watch are put into My Fitness Pal automatically, which then calculates the amount against what I can have for the day, etc. Has anyone figured out a way to fix this problem? I love the watch and all that it is capable of doing, but this is a huge problem...

WATCH SERIES 3 (GPS) ALUM 38MM, iOS 11.2.1

Posted on Dec 26, 2017 9:04 PM

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4 replies

Dec 27, 2017 3:25 AM in response to crdarfus

Hi


It is not possible to manually calibrate Apple Watch to an elliptical machine's reported results.


When comparing calorie data recorded by different devices and their apps, keep in mind that Apple Watch reports active energy / calories, whereas many other fitness devices and apps report total energy (resting + active calories).


Apple Watch can pair and sync with compatible gym equipment, by following the instructions here:


Use gym equipment with Apple Watch


The following steps may otherwise help:


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


Calorie estimations depend, in part, on your personal information. To check that this remains accurate:

  • On your iPhone, in the Watch app, go to: My Watch > Health > Edit (upper-right).


When recording specific fitness activities, be sure to use the Workout app (or a third-party app that shares data to Health) and to choose the activity type that most closely matches your workout. Options in the Workout app include Elliptical:

If results estimated by a third-party app appear to be inaccurate, then, in addition to following the suggestions here, I suggest that you consult the developer's support resources and/or contact them for assistance.


Calibrate your Apple Watch, including resetting any existing calibration data, by following the instructions here:


For the best results when recording relevant workouts, allow the arm on which you are wearing your watch to move as expected.

  • For workouts where GPS data is not relevant, but arm movement is (such as treadmill walks / runs), the Activity app and Workout app track your arm motion (measured by the accelerometer) when estimating results.


For the best performance from the heart rate sensor (data from which is used when estimating calories) during workouts, ensure that you wear your watch snugly on the top of your wrist:


If the issue persists, then you may wish to contact Apple Support for further assistance:



More information:

Get the most accurate measurements using your Apple Watch - Apple Support

Your heart rate. What it means, and where on Apple Watch you’ll find it. - Apple Support

Dec 27, 2017 4:02 AM in response to Jonathan UK

I found that the elliptical as well as other workout machines include resting calories as well as active calories. That is the reason the machine asks you for your weight and age. While you workout on the elliptical compare the total calories (not active. Calories) on you Watch workout with the elliptical . While they will not be spot-on they will be closer.

Apple Watch not counting correct calories when exercising

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