Apple Pay delivery address issues

Question

Level 1

8 points

Apple Pay delivery address issues

Default Apple Pay shipping address erroneously populated with 5 year old address, 4 year old email address, and current work phone number, despite the billing address being correct as well as contact being correct and Apple Store being correct. Has caused major issues with incorrect delivery and inability to change.

Posted on Dec 27, 2017 9:47 AM

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Answer 1

Jonathan UK

Level 10

164,015 points

Dec 27, 2017 10:06 AM in response to RunningAmuk

Hi

To correct your shipping address for your card, follow the instructions here, under the heading "Update your billing and contact information":

Manage the cards that you use with Apple Pay - Apple Support

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Answer 2

RunningAmuk Author

Level 1

8 points

Dec 27, 2017 10:13 AM in response to Jonathan UK

Thank you Jonathan. I’ve done this twice however it seems my former address “creeps back in” from somewhere, I’m assuming the cloud. I can’t find where it is being held as I have updated it in very place I can find, but still after a day, it seems to repopulate with the former address.

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