Level 1

13 points

Apple never shortens product life intentionally?

Recent quote from Apple: “First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades," the post said.”

You mean like making it very difficult for people of average technical skill nearly impossible to replace the battery and not using a generic battery form factor?

Sure, Apple might not intentionally limit the battery life but you limit how long someone might be inclined to keep an old device given how expensive it is to replace the battery given the relative battery replacement cost for other devices.

Posted on Dec 28, 2017 4:57 PM

27 replies

Dec 29, 2017 7:21 AM in response to Demo

I mean a loss in the sense that it probably costs Apple more than $29 to replace a battery between parts, labor and overhead. Can they afford to take that loss to increase customer satisfaction? Of course.

Gilderon Author

Level 1

13 points

Dec 29, 2017 7:35 AM in response to lobsterghost1

Water resistance has only been an issue since iPhone 7. I have an SE i’d Like to keep as long as it can accommodate new IOS versions. I don’t care about water resistance; I do care about performance and battery life. I know a lot of people who like their older handsets too and have the same concerns. For me, upgrading is about size. If they could make a X in the 5s/SE size, I’d probably buy it. The more recent ones aren’t as convenient to operate one- handed.

Do you have anything critical to say about Apple?

Dec 29, 2017 8:06 AM in response to Gilderon

Gilderon wrote:

Have you ever had anything critical to say about Apple on this forum?

Certainly. In regards to the matter at hand, I've said in a number of threads that Apple could have done a better job explaining what they did. I'm still unhappy with some of the changes they made in the Apple Watch. They removed features I liked. I've also commented on other features that they removed from the iPhone that I really liked. I stopped complaining about Apple dropping support for Hypercard a long time ago because it didn't do any good. But, in the end, it's just a phone (or a watch. or a computer). It's not worth raising my blood pressure over. I submit my feedback to Apple and figure out what I need to do to make things work the way I need. If Apple ever made changes to the iPhone that gave it more minuses than pluses for me, I'd get a different brand of phone. Slavish brand loyalty is, in my opinion, foolish. The fact that I don't feel some sort of whorshipful adoration for Apple makes it a lot easier for me to remain sanguine about things they do wrong.

seventy one

Level 7

27,460 points

Dec 29, 2017 8:17 AM in response to Gilderon

To introduce that is quite unfair. Most of us get worked up about things now and then and most of us will say what we think. Apple have done their bit (at last), let's wait for the other big companies to folow suit.

Dec 29, 2017 8:27 AM in response to Gilderon

Gilderon wrote:

Have you ever had anything critical to say about Apple on this forum?

What do statements like this have anything to do with the subject of this thread? Positive or negative responses do not inherently alter the validity, accuracy or relevance of anyone’s response.

Or gratuitously tossing in Mr. Jobs name when he has been dead for 6 years and again, has nothing at all to do with this topic?

stedman1

Level 10

264,664 points

Dec 28, 2017 5:02 PM in response to Gilderon

A Message to Our Customers - Apple

Gilderon Author

Level 1

13 points

Dec 28, 2017 5:34 PM in response to stedman1

Yep, that’s the release I quoted. Thanks for confirming it came for on Apple. That supports my point.

seventy one

Level 7

27,460 points

Dec 29, 2017 7:03 AM in response to Gilderon

The water proof / resistant point made by Idris Seabright kills your argument stone dead in my view.

Gilderon Author

Level 1

13 points

Dec 29, 2017 7:31 AM in response to IdrisSeabright

Have you ever had anything critical to say about Apple on this forum?

Dec 29, 2017 7:33 AM in response to Gilderon

We don't need to. You're doing a great job all by yourself.

Gilderon Author

Level 1

13 points

Dec 29, 2017 7:38 AM in response to seventy one

Non-issue for me. I’ve never lost a phone to water exposure. There are cases for that.

Dec 29, 2017 7:42 AM in response to Gilderon

Again, I don't need to. You're doing well in the criticize Apple department all by yourself.

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Apple never shortens product life intentionally?