Battery replacement refund

pjane1111 wrote:

It was after the announcement was made that I felt cheated as a longtime Apple customer.

So, it sounds as if you're saying that because you're a "longtime Apple customer", you should get special treatment that the other Apple customers don't get. Why? Where's the cut off on "longtime"? I bought my first Mac in the late eighties. Should I get more of a discount than someone who has never bought Macs but only became an Apple customer when iPhones were released?

This isn't a recall. The batteries are not defective, they are just worn out. When your car battery wears out, does your dealership replace it for free? Apple is offering replacement batteries at a discount, something I doubt your car dealer will do.

pjane1111 wrote:

Those late ‘80s models were so charming. I have one in storage. I saw this fun DIY blog post where someone turned an old Macintosh into a planter! I may try it.

My favorite is the fish tank.

http://lowendmac.com/2013/so-you-wanna-build-a-macquarium/

I did not think $79 was fair, but it was certainly less expensive than buying a new iphone AGAIN. This would have been the THIRD time I had to buy a new iphone because of battery issues, so this time I chose to replace the battery. I've been a loyal Apple customer for years. Not any more. Their rigidity on this issue is ridiculous considering that they have been less than honest to their long time loyal customers.

From my previous post:

Absolutely NOT. I just got off the phone with apple customer service. I had my battery exchanged in an Apple Store in Seattle on Dec 7th. I escalated my request to a higher up person at customer service and got the same answer. NO. They will not refund my $50 (I paid $80, now they are charging $30). The reason? My battery was changed on December 7th. Apple will only refund people who had batteries exchanged on or after December 14th. I missed it by 7 days. Apple refuses to budge and will be missing me as a customer as soon as this battery dies and I get a Galaxy.

I think Apple is going to feel the blunt of their wrong doing if they don't stand by their $29.00 battery replacement on iPhones listed under their agreement. I plan to call my apple store to confirm before I go in for the replacement battery for $29.00. My family are all heavy Apple user customers and they will be losing our business if they don't stand by their agreement and I am sure many more will be following. Wake Up Apple, you cannot treat your customers disrespectfully and still keep them buying your product.

Not sure what the point of your post is? If your phone qualifies for the discounted battery replacement, Apple will stand behind their promise. What these other people have their panties in a knot over are people who had their batteries replaced before the program was announced and prior to the date Apple has offered to refund people who replaced their batteries prior to that date. Apple made the determination they would refund people from December 14th forward. They're not going to flex on that policy.

Not only will you not get a refund, your phone is now unsupportable by Apple since it's been tampered with by an unauthorized party.

Apple will do repairs on out of warranty Macs.

I believe you are referring to my response to schoodle. Check and see.

I paid $80 October 17 b/c my phone doing same thing. I would also like to get $50 back.

Me also; paid £79 only 3 weeks ago. Where do we go for our refunds? Just about had it with the way this absurdly rich company treats its loyal customers.

How about waiting until the end of January when the program actually starts and read the details on the program?

I believe the $81 is the $79 that Apple charges for the replacement plus Taxes.

Cindlo95 wrote:

I believe the $81 is the $79 that Apple charges for the replacement plus Taxes.

That may be but the OP was pretty clear the they got the replacement through a third party.

Subaru has done the same to me!