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Unable to get Smart Keyboard to work with my iPad

Problem getting Smart Keyboard to work on iPad

Smart Keyboard for iPad Pro 9.7-Inch

Posted on Dec 30, 2017 2:21 PM

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Posted on Dec 30, 2017 2:28 PM

"If your iPad Pro doesn't detect your Smart Keyboard or you see an "Accessory not supported" alert on your iPad Pro, make sure there's no debris or plastic covering on the Smart Connector pins on the keyboard or the Smart Connector on the iPad Pro. Also, try these steps:

  1. Make sure that your iPad Pro and Smart Keyboard are in the Type position.
  2. Remove the Smart Keyboard from your iPad Pro.
  3. Restart your iPad Pro.
  4. Reconnect the Smart Keyboard."


Ref: Use your Smart Keyboard with iPad Pro - Apple Support

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Unable to get Smart Keyboard to work with my iPad

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