Incorrect Network Password on iPhone

I have the iPhone 6S 11.2.1 and the wifi has been working perfectly fine then out of the blue it decided to get disconnected and now it says the password is incorrect. I tried all the solutions to fix this and nothing is work. Is there any other ways to fix this problem??

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iPhone 6s, iOS 11.2.1, incorrect wifi password

Posted on Jan 4, 2018 10:49 PM

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Posted on Jul 9, 2018 3:54 PM

martinfromkilmac wrote:


I tried rebooting the router (Archer C60) and this has worked for both devices, at least for now. I am not sure if the problem was with the iPhones or the router. There are at least a dozen devices connected to the router and the iPhones were the only ones that were unable to connect.

It's the router. Many routers will fail to assign IP addresses when devices ask for them if they have been running continuously for a long period of time. The DHCP server in the router is the culprit; if it crashes devices that connect intermittently will no longer be able to get an IP address. Devices that are connected continuously won't have a problem, because they already have an IP address, but intermittently connected devices like phones and tablets must reconnect every time they have been connected to a different network. So if rebooting the router fixes it most likely this was the cause. The other possibility is Wi-Fi interference. If there are a lot of networks in the area they can interfere with each other; rebooting the router results in the router finding the best, least congested channel.

157 replies

Jul 15, 2018 9:35 AM in response to lolshayla

POSSIBLE SOLUTION: (Or at least treating the "symptoms")


I noticed sometimes my iPad would actually start to connect, and then it would immediately drop, as if the router was doing some kind of dynamic switching that was knocking it off. I experimented with several dynamic switching options in my router configuration and finally had success when turning off what my ActionTec router calls SmartSteering — the configuration that lets it switch clients dynamically back and forth between 2.4G and 5G.


I turned this off, which created separate MyNetwork-2.4G and MyNetwork-5G wifi networks. And then, what do you know: connecting my iPad to the 2.4G network works great! And connecting it to the 5G network (with the exact same password) fails every time with that "incorrect password" prompt. So at least in my case, it was a "connect to 5G" problem disguised as a password error. Worth a try.

Aug 4, 2018 10:27 AM in response to Tractorgirl

Here's Apple's help article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


Usually a Wi-Fi issue with only one network is a problem with the router, not with the phone. Restart your router by removing all power from it for 15 to 30 seconds. Also check with your router provider to see if they have a firmware update.

Aug 13, 2018 11:03 AM in response to Cm Tong

Here's Apple's help article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


Usually a Wi-Fi issue with only one network is a problem with the router, not with the phone. Restart your router by removing all power from it for 15 to 30 seconds. Also check with your router provider to see if they have a firmware update.

Feb 24, 2018 3:17 PM in response to jillzynicole

jillzynicole wrote:


This is happening to me too and it's very annoying. I did not realize the wifi was not working until I got a message from my service provider saying I had used 90% of my data for the month. 😠 The fix that is suggested does not work!!

There are several things to check for an Incorrect Password message:

  • Make absolutely sure you have the correct password.
  • Reboot your router by remove all power for 15-30 seconds. Don't just turn it off, unplug it.
  • Forget the network, then try to reconnect.
  • Go to Settings/General/Reset - Reset Network Settings. This will, among other things, remove all Wi-Fi passwords, but will not result in any data loss.
  • Consider the possibility of interference from other nearby networks. To check this, try to connect within 3 feet of your router. If it connects most like the problem is interference. Go into your router settings and try different channels.
  • Verify that your router has the latest firmware update. The Wi-Fi standard is updated regularly, and Apple always has the latest official version.
  • If it's an old router consider replacing it. It's a last resort, but this has fixed the problem for a lot of people who have posted here.

Mar 11, 2018 11:42 AM in response to jenniesam

Did you try this with your wifi router:


I finally accessed my wifi router and manually added a device: my iphone.

I did this by looking at devices in my router set-up page, and then to "add device manually" and then used the name of my iphone and its wifi address, (under general/about/wifi address) then saved changes.
went back to wifi selection on the phone and re-entered password, and I am now connected to the wifi.

Mar 19, 2018 11:50 PM in response to lolshayla

Hi Lolshayla & all other Victims of this plague.


I have found the problem, the technical of it is:

A WPA2 wireless protocol vulnerability was reported to CERT//CC and public - Wi-Fi Protected Access II (WPA2) handshake traffic can be manipulated to induce nonce and session key reuse.


in General English terms with the update of your OS the Wifi also gets updated with new ways to counter hacking and ensure your device can connect to newer tech.


You have the following options to try the first option being the best and cheapest:


1. Update your Router or Wireless range extender to either the newest firmware or patch for this problem(they Might list it as WPA2 Security patch).


2. Change your Wifi Security to WEP ( this protocol is not not suggested as its easier to hack).


3. If all else fails or you just not comfortable with option 2 buy a new router.


Best of luck

Air Boer 😉

Apr 13, 2018 3:08 AM in response to lolshayla

iPhone5s, same problem with wifi at office, after system update (to 11.3 15E12).

This is how I fixed it (in the order):

1- "forget" the wifi network (I tried reconnection at this stage, it didn't work)

2- reboot router (thankfully a possible option in my office) (I tried reconnection at this stage, it didn't work)

3- reboot iPhone

4- reconnect with the same, old password

5- reconnection eventually worked fine, but I noticed a new specification in the setting/wifi panel: "livello ** sicurezza debole", which more or less translates into english as "Low security level"


Mattia

Aug 5, 2018 4:36 AM in response to lolshayla

iOS 9 brings its own share of inherent bugs and post-update issues such as persistent Wi-Fi connectivity problems like any other major iOS update. Some of the recently reported issues include inability to connect to a Wi-Fi network, unexpected error messages with incorrect password entries, intermittent connection issues and/or extremely slow connection speeds.

Check out a few simple tips and tricks (below) to fix the Wi-Fi connectivity problems on your device running iOS 9:

Reset network settings

Several connectivity problems can easily be resolved by simply resetting the network settings, which will clear the memory caches and DHCP settings to get the default or factory recommended settings. Here is how to reset network settings: Open Settings app > go to Settings > General > Reset and tap on Reset Network Settings.

Force Restart

Force restarting your iOS device is the preliminary step that you should try before anything else. Press and hold Sleep/Wake and Home buttons simultaneously for at least ten seconds and then release them once the screen shows the Apple logo, following the reboot.

Disable Wi-Fi networking services

Several users have reportedly resolved Wi-Fi connectivity issues by simply disabling Wi-Fi networking services. Here is what you should do: Go to Settings > Privacy > Location Services > System Services and disable Wi-Fi networking services from there. Note: This will only disable location services for Wi-Fi networking, but it will not affect Wi-Fi functionality entirely.

Forget Wi-Fi network to fix password incorrect prompt

Those who are unable to connect to any Wi-Fi network due to unexpected errors with password prompts (despite entering the right password), can try forgetting the Wi-Fi network and then attempt rejoining the network.

To accomplish this, go to Settings > Wi-Fi and then select your Wi-Fi network from the list by tapping on it. Then tap on Forget This Network option. A pop-up message will appear on screen asking your confirmation to forget the chosen Wi-Fi network. Just tap on Forget option to forget the network.

Now try rejoining the Wi-Fi network by going to Settings > Wi-Fi and then selecting the same network again. Enter the password when prompted and you are all set.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Incorrect Network Password on iPhone

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