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Level 1

27 points

IPad Air 2 not charging

My iPad Air 2 battery drained completely the other day and now it will not charge past 2%. I tried leaving it on the charger for a couple hours and once I checked on it it was still at 2%. It quickly goes to 1% then shuts down. Is there something I can do myself or is it most likely a hardware issue? There is zero damage to my iPad and the charging port and it is completely clean of any debris. I am unable to get iTunes to recognize when it’s connected to my Mac mini at this point as well.

iOS 11.2

Posted on Jan 6, 2018 11:23 AM

Best reply

Ferd II

Level 10

104,323 points

Posted on Jan 6, 2018 11:33 AM

Skapunktika,

Even though this article: If your iPhone, iPad, or iPod touch won't charge - Apple Support lists some of the steps you have already taken, it is a good idea to review them step-by-step. If all of that fails, be sure to use the "Contact Apple Support" link at the bottom of that page.

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17 replies

Jul 28, 2018 9:26 AM in response to Ferd II

I have an IPad 3 with brand new cord left it

Charging all night nothing happened

Sep 7, 2018 9:13 PM in response to livluvlaugh

Did replacing your battery resolve your issue?

IPad Air 2 not charging