i bought a new phone and got a PAC code to bring my old phone number over crom EE to 3. However, my old phone number has came over for normal texts and phonecalls but not IMessages. Please help

Cellular and WiFi issue

Posted on Jan 6, 2018 10:57 AM

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12 replies

Jan 6, 2018 11:42 AM in response to Lawrence Finch

Thank you for your help Lawrence.


I have changed my number in Settings.. Phone.. to my new number. However when I go onto Settings.imessage and I turn the iMessage off and on again, it’s just saying “waiting for activation” and when a click on Send & Recieve, it’s showing my old number (which I don’t want) but it’s showing as loading, and not with a tick to the left hand side. So now when I text with iMessage it’s showing as my Apple ID address and no numbers.

Jan 6, 2018 1:34 PM in response to Amydym

Check that you have a cellular voice connection and International SMS enabled on your account. The activation process sends an SMS to a server in the UK to activate the phone. That is the step that is most likely failing.


It may also not recognize that you are logged out of iMessage. Use this link to make sure:https://selfsolve.apple.com/deregister-imessage


ADDENDUM: In the previous suggestion I should have said log out of Facetime also.

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i bought a new phone and got a PAC code to bring my old phone number over crom EE to 3. However, my old phone number has came over for normal texts and phonecalls but not IMessages. Please help

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