Amazon winner pop ups on my iPhone

Eveytime I open my internet on my iPhone 6+ I get this amazon prize winner pop up. I have my phone set to block pop ups on internet, but they come through every single time. It’s annoying and there has to be a way to stop this. Everything was cleared & I made sure my pop up blocking was on. If anyone can help it would be great. Nothing like trying to look something up and having a pop up on your iPhone get in the way.

Posted on Jan 8, 2018 10:13 AM

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Posted on Jan 18, 2018 2:07 PM

No one has figured out how to hijack your phone. Someone has hijacked a website you visited. Do the following:

  • Turn on Airplane Mode
  • Go to Settings/Safari and tap Clear History and Website Data
  • double-press the HOME button, find the Safari screen image and swipe it up to close the app
  • Restart your phone
  • Turn Airplane Mode off

This should clear the message. And don't go back to whatever website you were on the first time it happened.

679 replies

Jan 16, 2019 2:47 PM in response to kainalu

I got this virus from playing a game linked in facebook. To fix clear Siri as described earlier but that did not fix it for me. Then go to facebook settings and turn off access to a game provider called BBQ and any games you may suspect and/or don’t use.


facebook> settings> settings & privacy > settings> apps & web sites> logged in with facebook - turn them OFF


Feb 10, 2018 7:42 PM in response to krystalfromplano

“Infection” isn’t quite the right word. Most websites contract with ad placement agencies and really have no control or knowledge over what ad content is served on their sites. Even the agencies frequently don’t know. So it is very easy for an underhanded advertiser to place invasive ads on a site. Many otherwise respectable sites have delivered malware at times - wsj.com, nytimes.com, Forbes.com (several times for Forbes). It would not surprise me that yahoo has also, considering that they are now owned by Verizon, and Verizon has a poor track record, even infecting routers at one timE and inserting ads into cell data streams.

Feb 19, 2018 7:18 PM in response to christinafromaccokeek

Yes, no amount of deleting your data and rebooting your phone will have any impact on it. This is a vulnerability in either or both IOS and safari that allows a pop up to hikack the browser. It behooves Apple to understand the vulnerability and offer a feature or patch to close or better manage it.


I have noticed that if you just close the browser window for the offending site and then go right back to the site, it does not recur for some time period, like a day or two. The problem is that it’s infecting many many sites now. I have it occur on multiple sites daily.

Feb 21, 2018 8:54 PM in response to Msqaf00

Deleting your history is not going to do anything. Also be wary of advice on here like to delete certain apps etc... That won't do anything either. Apple has to address this. There is a vulnerability in ios and safari that allows the browser to be hijacked. Malware companies have figured it out and are now proliferating the exploit. I get it a few times a day now, including on reputable sites.

Feb 24, 2018 7:26 PM in response to lcascio

Well I’ve been doing a lot of research and it is something to do with Apple/Google integration and JavaScript. I uninstalled Facebook messenger, Tapatalk and all 3rd party communication applications and I have JavaScript enabled and so far no more issues.

If you have any forum or communication apps delete them but you may need clear your browser cache. It’s difficult to pinpoint the exact issue because iOS is closed source.

Feb 28, 2018 7:54 AM in response to Cca410

OK I’ll try that. I had called Apple this morning and they told me to go to Safari—>advanced—>website data—>clear all. She said cookies are attached there. I also reset my ad data! So thanks....I will see if that works. Sometimes it takes several weeks before the pop up starts appearing again. I did notice on my iPad that once I cleared the website data...my iPad seems to load web pages faster.

Feb 28, 2018 12:07 PM in response to sj177p

I had tried that with my wife’s phone but as soon as she went back to the problem site, for her it was TheHill.com, the same thing happened. So the real solution is to avoid those sites. But if there are multiple ones that you want to use, then you have no choice. For her it was only that one site and the ad blocker took care of it.

Mar 1, 2018 8:43 AM in response to Lawrence Finch

I agree. I don’t know what settings are available on Android devices but I look at this issue the same way I do spam phone calls. Apple will not be able to eliminate either issue. With phone calls you can register on the Do Not Call registry, hasn’t helped me a lot. Or install a call blocker which will help some. At least it’s a minimal problem for me now. It was a major annoyance previously.


With ads such as this you can complain to the sites directly which may eventually help. Or install an ad blocker and and ease most of your frustration. Trashing Apple about something that seems to be a hazard of our digital lifestyle seems to be a bit pointless. If Android has a way of dealing with this then maybe we’ll see Apple implement a future solution. For now I’m not holding my breath.

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Amazon winner pop ups on my iPhone

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