Amazon winner pop ups on my iPhone

Eveytime I open my internet on my iPhone 6+ I get this amazon prize winner pop up. I have my phone set to block pop ups on internet, but they come through every single time. It’s annoying and there has to be a way to stop this. Everything was cleared & I made sure my pop up blocking was on. If anyone can help it would be great. Nothing like trying to look something up and having a pop up on your iPhone get in the way.

Posted on Jan 8, 2018 10:13 AM

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Posted on Jan 18, 2018 2:07 PM

No one has figured out how to hijack your phone. Someone has hijacked a website you visited. Do the following:

  • Turn on Airplane Mode
  • Go to Settings/Safari and tap Clear History and Website Data
  • double-press the HOME button, find the Safari screen image and swipe it up to close the app
  • Restart your phone
  • Turn Airplane Mode off

This should clear the message. And don't go back to whatever website you were on the first time it happened.

679 replies

Mar 2, 2018 5:15 AM in response to fri2mar0808

Then it must be a problem with every phone. As you’ve read, complaints have been made referencing every browser and every platform. Right now ad blockers are your best bet. Either that or just grin and bear it or don’t use mobile devices for browsing. Me, I started using ad blockers years ago and have never seen this issue. Hadn’t even heard of it until my wife started complaining a week or so ago.

Mar 15, 2018 9:35 AM in response to tomccabe

Would be nice if Safari team could get their security in place to solve this…

Actually, it's already there.


In macOS, you can open a private browsing window from the File menu, or Command+Shift+N.


In Safari in iOS, tap and hold the new browser window icon. A sheet will appear where you can select "New Private Tab".


I haven't test that yet to see if it will stop redirects or unwanted popups. Worth a try I would think.

Mar 15, 2018 9:40 AM in response to Kurt Lang

According to the support article - “Private Browsing protects your private information and blocks some websites from tracking your search behavior. Safari won't remember the pages you visit, your search history, or your AutoFill information.”


i dont know if that would prevent the redirects that are occurring but seems as if it should. I believe this would block any cookies from the site you’re on.

Mar 16, 2018 6:00 PM in response to stevefromct

Yes, as Lawrence has said many, many, many, many times, please read the thread. There is no virus. The pop up blocking setting on your device won’t stop this because, again, it’s not a pop up. Your browser is being redirected to another site with that ad.


Especially read the posts by Lawrence and Kurt, and maybe a few of mine. You’ll be able to sort this out very quickly. As I have said, many, many times, I’ve used an ad blocker for years and have never seen this issue on any of my devices.

Mar 18, 2018 6:42 AM in response to papjo

I am talking about the fact in this thread they have recommended an answer that does NOT solve the iissue which is leading to all these new posts with people saying it doesn’t work (they are correct) where the posts with the correct answer which is to install an ad blocker is lost in the noise.


Honestly simple stuff they just need to remove their recommendation on that incomplete answer hen perhaps people will stop posting it doesn’t work.

Mar 19, 2018 9:32 PM in response to Cdfixer

No, that isn't necessarily a solution and probably not something Apple wants to get involved in. If you close you browser, clear the cache and history then get the hijack immediately again it means the website you are going to has a problem. Notify them or stay away from that site if they don't do anything about it.

Mar 24, 2018 1:25 PM in response to stevendakota

I have for a while suspected a problem within Time Warner (now Spectrum) as the source of this problem. It would be interesting to know if this is a common thread among most of us that acknowledge this is a real problem.


My iPad always runs via Spectrum WiFi at home, my iPhone operates on WiFi at home, and T-Mobile wireless away from home. When on T-Mobile, DNS is being provided by T-Mobile's servers. This issue only happens on TWC WiFi, I'm pretty sure.


I suspect some sort of a "man in the middle" attack that might be injecting javascript code either within the TWC network or in the router. Pointing the iPhone DNS to Google's 8.8.8.8 openDNS server seems to help stop new infections, but I don't have enough data to confirm that. Trying to explore this theory with TWC would be less fruitful than the dismissive replies from the resident "expert" in this thread.

Mar 24, 2018 6:10 PM in response to ArtStoneNC

The ad blocker I use as well as most of the better ones allow you to quickly reload the page without a content blocker. And it’s easy enough to set a site that you visit frequently that does not present this issue to be whitelisted. I’ve not had any problems in doing so. And the sites that responsibly place and monitor their ads will do just fine. Those that don’t should and will suffer.

Mar 27, 2018 9:37 AM in response to Lawrence Finch

I have found that once the ad has popped up I can click the url bar hit the x then hit back < button in the safari browser to go back to the actual page I was on. No restart or no closing browser to retype my last search. Basically I’m stopping the ad from loading,then returning to where I was before the ad popped. I have fiber optic internet so my speeds are quite well. These ads come from almost any site. Apple is sitting on ether a huge problem or a huge profit.

Jun 28, 2018 4:56 PM in response to jrussak

Why do you believe it’s a “serious” issue when ads appear on every single device and OS that can connect to the Internet? Is there some reason you think Apple should be singled out for not “doing something” about it?


After you installed an ad blocker, did you turn it on? Did you go into Settings > Safari and clear all web data? Ads that were already on your device are in the cache and for that reason will display again on the same site until you clear it. Ad blockers block ads, not clean up what’s already on your device.

Jun 28, 2018 6:09 PM in response to Keyrlis

OK, so Apple can do something about it, you think. FIRST, Apple already HAS done something about it, adding the ability for 3rd party ad blockers, that solve the current problem. (Until the scammers escalate the arms race further).


But consider:

How can Apple solve the problem on Android devices, where it exists also?

How can Apple solve the problem on Windows devices, where it exists also?

How can Apple solve the problem on Firefox browsers, where it exists also?

How can Apple solve the problem on Chrome browsers, where it exists also?

How can Apple solve the problem on Edge browsers, where it exists also?


It is a problem with every OS and every browser in existence.

Jul 4, 2018 6:41 PM in response to Lawrence Finch

Well, specifically it seems to be a malicious piece of JavaScript either deliberately in an unvetted advertisement, or infiltrated onto a website. WordPress blogs have been under heavy attack for over a year with malicious JavaScript modifications, and after two painfull rollback/rebuild exercises we were finally able to keep the site clean by using the Wordfence plugin.

Jul 15, 2018 9:23 AM in response to Keyrlis

The complaint that "other browsers do the same thing" was one of the things that made me dismissive of other comments here.

Well, they do. I fully agree with you though about web browsers in iOS. As you're already aware, there's really no difference between Safari, Firefox, Chrome, Puffin or whatever in iOS since they all use they same base browser code. The interface is pretty much all that is different. At least, at the main level of accessing the Internet.


It may not appear to be the most elegant solution, but necessary to prevent apps with direct Internet access from having unknown security holes in them giving malware a way to intrude into the iOS system. The entire idea and selling point of iOS is its security. If Apple were to allow Firefox to write their browser any way they wanted for iOS, you can bet successful attacks on iOS would shortly follow. So we have this tradeoff of security over having truly independent browsers.

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Amazon winner pop ups on my iPhone

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