Amazon winner pop ups on my iPhone

Eveytime I open my internet on my iPhone 6+ I get this amazon prize winner pop up. I have my phone set to block pop ups on internet, but they come through every single time. It’s annoying and there has to be a way to stop this. Everything was cleared & I made sure my pop up blocking was on. If anyone can help it would be great. Nothing like trying to look something up and having a pop up on your iPhone get in the way.

Posted on Jan 8, 2018 10:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2018 2:07 PM

No one has figured out how to hijack your phone. Someone has hijacked a website you visited. Do the following:

  • Turn on Airplane Mode
  • Go to Settings/Safari and tap Clear History and Website Data
  • double-press the HOME button, find the Safari screen image and swipe it up to close the app
  • Restart your phone
  • Turn Airplane Mode off

This should clear the message. And don't go back to whatever website you were on the first time it happened.

679 replies

Mar 8, 2018 7:37 AM in response to ReddogRacing

You mean JavaScript. But regardless, turning it off "for a while" isn't a fix. Leaving it off is the only way to permanently stop popups (in particular because they're generated using JavaScript), and many other ads.


Permanently, that is, if you take no other steps to block ads, of which there are a few very good free ad blockers to choose from. It's by far the easiest fix that still allows you to leave JavaScript on. I don't understand why some folks refuse to use a free, and simple option.


The problem with turning JavaScript off is much of the web then doesn't work the way it's supposed to. As soon as you turn it back on, you will get ads again if you don't have an ad blocker installed.

Mar 13, 2018 5:34 AM in response to Saberdemon

He, as well as others of us, have given you ways to deal with the issue. Apple has no control over what advertisers the sites you visit use. Not even the government can do that. Contact the sites, complain, stop going to those sites, turn JavaScript off, or as most have done, use an ad blocker. If you choose to do none of those things then you apparently really like seeing these ads and only come here pretending to be offended. As I’ve mentioned many times, I’ve used an ad blocker for years and have never seen this issue. Wouldn’t even have known about it if it weren’t for my wife.

She didn’t use an ad blocker, now she does. End of problem. Easy peasy. As someone mentioned above contacting the site and complaining got results on that site. I suggest you put your efforts into doing the same.

Mar 13, 2018 1:13 PM in response to octoberseaprincess

Hi, Sorry it gets snarky here sometimes. This problem with the Amazon winner nonsense has been going on for some time and people are just sick of it. OK, in order: to turn off JavaScript, go to Settings, Safari, Advanced and you’ll see JavaScript. While you’re in Safari, activate the Prevent Coss-site Tracking, Ask Websites Not To Track Me, Fradulent Websit Warning. For additional protection, please go to Privacy and determine what you want to choose for location services You can find ad blockers in the App Store. Try a free one, like 1Blocker which I find suitable for phone & Ipad. For gmail, again, Settings, then Accounts & Passwords and Add Account. This really is a Great place to get feedback and assistance. I had an ad blocker on my ipad but for some stupid reason had forgotten to put it on the phone & was getting the Amazon junk, fortunately I read the advice of a real nice guy who reminded me when he explained how he fixed his wife’s phone...and while she was sleeping too! That’s a good husband!

Mar 13, 2018 2:21 PM in response to Henry1970

To come up with a comment like that, it's clear you haven't read one other word of this topic.


Apple, Samsung, Android, Pixel, you name it. If you're on the Internet, you're going to get ads, popups and redirects no matter what device or browser you're using.


Instead of making ridiculous comments, do something about it. Install a free ad blocker such as 1Blocker or AdGuard. There are a few others to pick from in the App Store that also get excellent reviews.

Mar 17, 2018 6:19 AM in response to malihar

Private mode should work but is not a long term solution. You’d wind up having to turn this on and back off multiple times. When you finally visit one of the sites with this ad problem you’ll start the issue again. I also do not use the clear history function in Safari because that wipes everything out requiring you to log back into all your vital services and sites, and get your authorization codes sent again on all iCloud and other secure services.


On macOS Safari you can choose to clear just history items but not cookies and web site data. There is no equivalent option in iOS Safari. I have done it on my phone or iPad in the past but it’s way too tedious to do more than once or twice. Doing that propagates through all devices on that iCloud account including your computer so you’ll be logging in on everything over and over again for a while.


An ad blocker is really the simplest way of dealing with this specific issue.

Mar 18, 2018 9:43 AM in response to whynot3

(wow, talk about free advertising!!)

Well, seeing as how I don't work for the makers of AdGuard or 1Blocker, it's only "free" in the sense I mention those two in particular. And I only use those two as an example because:


1) I have direct experience with AdGuard since that's the one I tried first. I picked it because it had high ratings and was free. No paid version to get all features. So, it's pretty easy to heartily recommend something that is not only free, but does what it says.


2) Although I've never tried it, I mention 1Blocker because it is also highly rated in the App Store, and other users here who have installed it also believes it works very well. The only caveat is you have to get the paid version to get all features.

Mar 19, 2018 8:48 AM in response to Kurt Lang

On my mac laptop I’ve had the Futuremind version of AdBlock installed for several years, if there becomes an issue I’ll give AdGuard consideration. But the VPN and DNS settings would confuse me. However I probably use my iPad Pro 95% of the time and the iOS ad blockers are vital to me. 1Blocker which does have a lot of configurable settings, which some have complained about, has worked quite well for me so far. And as far as the settings I’ve only changed maybe two of them from the default ones, which does require the paid version. But I had planned to purchase it anyway.


One of the highest rated ad blocker apps, Wipr, is also probably the simplest. Turn it on and that’s it, no settings to mess with. So that could be a good one for those, like me, who can be intimidated by a lot of settings.

Mar 27, 2018 10:54 AM in response to ArtStoneNC

Right now, Apple is perceived as being deficient in addressing this specific issue.

Yeah. Sure. Right. Just like Android/Samsung/Pixel aren't having the same problem (which all run on a version of Google's Android OS). Here's just a couple of very long topics talking about (gasp!) the same problem.


https://forums.androidcentral.com/google-nexus-5/391462-ads-randomly-pop-up-my-p hone.html

https://forums.androidcentral.com/htc-one-x/376737-full-screen-pop-up-ads.html


And what is the suggested solution in most cases? Did you guess, "Install an ad blocker."?

Mar 30, 2018 7:28 AM in response to Elicia21

Ads are part of being on the Internet. Apple can do no more about it than Microsoft, Android, Samsung, Google (Pixel), or anyone else can. That is, there's no such thing as a 100% solution.


I use the free version of AdGuard. It works very well. One thing to do with that particular ad blocker is to go into its settings and turn on the option to block Annoyances.

Apr 6, 2018 6:26 AM in response to ArtStoneNC

You have yet to describe how an ad blocker doesn't work. I have the free version of AdGuard on my Mac, iPhone and iPad. It works beautifully and does not "disrupt" anything. By blocking all of the ads from loading (and some sites are filled with them), a page finishes displaying, easily, at least four times faster.


Each and every one of your posts is a complaint based on a complete lack of evidence. Look through this topic and read how many people followed the advice to install an ad blocker, and it did what it's supposed to.

Apr 8, 2018 12:59 PM in response to Lawrence Finch

Yes - I also noticed the problem of "contest winner" pop ups really cropped up when I updated my IOS and then gave permission for iCloud to begin syncing Safari data. When I made that connection, I went to iCloud and turned off data syncing with Safari (as somebody else suggested later in this discussion.) Restarted the iPhone and believe this has addressed the issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Amazon winner pop ups on my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.