10.13.2 supplemental update hangs on Installation is in Progress

Just ran the newly released 10.13.2 supplemental update. Installed fine on my MacBook Pro. On my Mac mini (latest model), however, the computer is hung up at about 66% progress with the message "Installation is in progress. Calculating time remaining..." status. With much hesitation I tried a hard reset after almost an hour of waiting. Upon restart it hangs at the same spot. Any ideas? I'm currently out of commission so any help would be much appreciated!

Mac mini

Posted on Jan 8, 2018 11:56 AM

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Posted on Jan 8, 2018 8:05 PM

Thanks all for the comments. After banging my head against the wall and multiple attempts to start in safe mode and restart the update, I finally decided to give even more patience a try. The install took 74 minutes on my Mac Mini 2014 (8GB RAM, Fusion HD). The Mac Book Pro took probably around 20 minutes. Not sure why such a big difference, perhaps it is the SSD vs Fusion drive.

47 replies

Jan 9, 2018 4:24 AM in response to ezrabud98

There was one oddity I ran across when updating my 2011 Mac Mini

that I use as a media server/HTPC.


My three other Macs went through the usual update type screens (with some

of the "scary things" mentioned in my earlier post. However, the 2011 Mini actually

displayed a High Sierra install splash screen for several minutes during the update

before returning to the usual update screens. It still updated properly and is working

fine, just quite odd.

Jan 15, 2018 1:15 AM in response to ezrabud98

2017 IMAC 27Inch 4.5 1.7 same issue... just hangs at 75 percent, did not want to burn in my screen with that logo of the apple, and calculating time message......


This stinks, I just got this machine... called apple care the first time, they had me reinstall the operating system. but the update still hangs again.....Guess I can't update my apple anymore... this may be my last iMac....

Jan 21, 2018 7:20 AM in response to ezrabud98

I’m having some of the same issues. Update goes all the way to the end of the progress bar and hangs up. I’ve tried everything, including installing from a bootable disk. Looks like everything is fine, but gets to end of the progress bar and hangs.


I’ve allowed it to go overnight twice and no luck. The last Apple support person I talked to told me I was out of luck and to go find someone that can recover my data from the hard drive. Thanks a lot apple.


I might try to load El Capitan and see if that works.

Feb 21, 2018 9:00 AM in response to ezrabud98

With all seriousness: when is apple going to fix this incredibly annoying problem? Have they even acknowledged that this is so fundamentally and ridiculously broken yet? I'm sitting here waiting for another (who knows how long this time) for a 40MB update to be applied. Why is this a problem? It's literally been like this with every single update I've run so far. This was a clean install of High Sierra.


At this point, I'm just going to downgrade back to El Capitan, because this experience with Sierra, and now High Sierra has been TERRIBLE.

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10.13.2 supplemental update hangs on Installation is in Progress

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