Mac Mail Constantly "Downloading Messages"

Running macOS High Sierra (10.13.2). An odd issue has arisen wherein my Mac Mail is constantly displays a "Downloading Messages" message when no new emails are being downloaded. It often displays that several 1000 messages are being downloaded. Appears to be some sort of sync issue but it is using a lot of memory and causing the computer to run slower. Did a bit of internet searching and have noted the same problem stated by others but the limited fixes either don't work or the prescribed steps are not available to me (?). Any help is appreciated.

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.2)

Posted on Jan 9, 2018 3:31 PM

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Posted on Feb 24, 2018 1:41 AM

I had this problem, too. (Several Gmail-Accounts in Apple Mail.) What helped:


- Logged into Gmail web interface for the account(s)

- Opened "Drafts"

- Marked them all

- Removed the drafts (the actual mails stay intact)


If there are a lot of drafts you have to repeat the last two steps several times. This seems to have fixed the "constantly downloading" issue for me.


Also interesting: The drafts folder is kept "clean" since then. No more old versions of mails I already sent.

29 replies

Feb 17, 2018 5:36 PM in response to drah123

Also having this problem with Yahoo Account in Mail with my Macbook Pro 10.13.3, High Sierra.


I was actually installing the yahoo account when this started, then I went to check my other Mac and there was with the same problem, always downloading emails, thousands of emails non stop. I thought it could be because of iCloud but the Mail program was not included in iCloud, I didn't do it because it would take too much space on the server and I didn't have that space. No extra storage.

Conclusion, I have been busy for about 3 days for many, many hours doing research on google to find a solution, so far nothing worked, it was messy I can say! I managed to stop the downloading but then it wouldn't receive email, only send. Also had the situation that it would stay offline giving Authentication Failed, had Login Failed, etc...........

Now back to the start. Mail still downloading...........


I wish I had an answer for this problem.

Feb 22, 2018 7:23 AM in response to garywi

On my old MacBook Pro from mid 2010, with the Mail Program off, I could find the file MessageUidsAlreadyDownloaded3 and delete from the folder Mail in Library. Exact location was in the Home folder: Library/Mail/V5/MailData/MessageUidsAlreadyDownloaded3.


Now on my new MacBook Pro I don't find this file to delete, not in V2, neither in V5..... 😟

Mar 13, 2018 10:01 AM in response to dougcampb

I was experiencing this issue as well across four machines in my office. Over 30GB were unnecessarily being downloaded daily. Neither Apple nor G Suite (email provider) support was able to offer any meaningful solution.


What I eventually discovered was the issue is linked to the setting under mailbox behaviors to store drafts on the server. Changing this to store drafts "on my mac" and restarting Mail resolved the issue for me. I hope this is useful to others suffering from this issue, of which there seems to be many.


I'm not sure if this is an issue with G Suite or with Mail, or maybe a combination of both. Interestingly personal gmail accounts don't seem to be affected. Regardless it was incredibly frustrating to deal with considering email working properly is one of my most basic expectations from my computer/email provider.

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Mac Mail Constantly "Downloading Messages"

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