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Level 1

75 points

"iMac Pro" kernel crash

I have a new iMac Pro 8core 32gb ram 1tb SSD and Pro Vega 64

(attached are a usb hub, usb audio speakers, usb trackball, thunderbolt 3 raid with a thunderbolt 2 raid chained to it via thunderbolt 3 to thunderbolt 2 adapter)

I am looking for input

Within the first 8hours I had two kernel Panics but now seem ok...my iMac shut off and rebooted by itself...both logs have {"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_versio n":"Bridge OS 2.0 .....

To note my Logitech software wasn't recognizing my trackball but it worked ...after crashes I unplugged and replugged the trackball and the software was able to see it.

Should I be concerned?

iMac Pro (2017), macOS High Sierra (10.13.2), null

Posted on Jan 9, 2018 7:25 PM

277 replies

Aug 1, 2018 9:35 AM in response to craigheartsnaynay

Problem will remain that these machines fail and have kernel panics out of the box with nothing loaded, nothing attached, and running in safe mode.

krypttic

Level 2

480 points

Aug 1, 2018 8:46 PM in response to mlsfw

mlsfw:

There is a very active discussion here as well, if you're interested: https://forums.macrumors.com/threads/2018-macbook-pros-crashing-with-bridge-os-e rror.2128976/page-10

krypttic

Level 2

480 points

Aug 1, 2018 8:49 PM in response to mlsfw

Yes, it's the exact same panic.

mlsfw

Level 1

13 points

Aug 1, 2018 9:32 PM in response to krypttic

Hi krypttic,

Yes, I am an active participant on MBP2018 Bridge OS kernel panic issue discussions.

My question about the type of kernel panic was to dicoroberto. Thanks for your reply any way.

dany35

Level 1

4 points

Aug 4, 2018 6:29 AM in response to MFASM

Same bug here, a 7000€ imac pro.

To reproduce bug, when i click on a FTP link such as ftp://user:pass@ip

The imac pro crash and reboot instantly.

mc22cc

Level 1

12 points

Aug 7, 2018 6:50 AM in response to dany35

Just got my replacement. Crashes happening all over again and more frequently.

We need help. Apple engineering needs to give us a diagnosis and game plan!

Aug 14, 2018 4:10 AM in response to sysengr-2

When the KP occurred here, it was a very hot day, around 36°C or so.

Could it be a thermal issue? It's just my guess...

Aug 31, 2018 10:34 AM in response to slow_runner23

Hi.

Are you experiencing high temperatures in your studio, by chance? I have had lots of KP when the summer temp was around 38°C, and I suspected an environmental (thermal) issue.