j.ustinnnn Author

Level 1

22 points

Why do I keep getting “We’ve run into a problem. Please try again later.” ?

I keep getting “This apple id has not yet been used in the iTunes store.” when I try to download an app. I have implemented my credit card information but when I do i get the “We’ve run into a problem. Please try again later. “ Anyone who has experienced this and overcame, please explain how, this is annoying.

Posted on Jan 10, 2018 7:14 PM

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5 replies

Level 4

2,883 points

Jan 11, 2018 4:27 AM in response to j.ustinnnn

Have you added your card in iTunes within settings? If not, add your card info there.

Settings - name - iTunes & App Store - payment information- enter card details - click on Done

It will verify and you should be able to download your apps

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Jan 11, 2018 12:20 AM in response to j.ustinnnn

Hi

Go to iTunes main page bottom of page apple I'd delete all I'd Then add back again.

If you still have a problem Email iTunes support

Cheers

Brian 🇬-1F1E7;

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j.ustinnnn Author

Level 1

22 points

Jan 11, 2018 4:28 AM in response to liv0123

thanks it worked, finally able to download apps.

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j.ustinnnn Author

Level 1

22 points

Jan 11, 2018 4:32 AM in response to Briansyddall

This would have been my plan B but thanks for the suggestion.

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Level 4

2,883 points

Jan 11, 2018 7:36 AM in response to j.ustinnnn

You're welcome, glad to help

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Why do I keep getting “We’ve run into a problem. Please try again later.” ?

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