Level 1

42 points

iMac Pro restarting because of a problem?

iMac Pro intially booted as a Mac Pro backup, then reverted and reinstalled fresh High Sierra because of some compatibility issues, now getting forced restarts with this error code, thank you for any help!

{"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_version ":"Bridge OS 2.0 (15P2064)","timestamp":"2018-01-12 06:47:28.38 +0000","incident_id":"3D1765A6-5583-44EF-9F16-BABB863EF278"}

{

"build" : "Bridge OS 2.0 (15P2064)",

"product" : "iBridge2,1",

"kernel" : "Darwin Kernel Version 17.3.0: Thu Nov 30 19:54:28 PST 2017; root:xnu-4570.37.11~2\/RELEASE_ARM64_T8010",

"incident" : "3D1765A6-5583-44EF-9F16-BABB863EF278",

"crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001",

"date" : "2018-01-12 06:47:28.05 +0000",

"panicString" : "panic(cpu 0 caller 0xfffffff0070fb3ec): macOS panic detected\nDebugger message: panic\nMemory ID: 0x6\nOS version: 15P2064\nKernel version: Darwin Kernel Version 17.3.0: Thu Nov 30 19:54:28 PST 2017; root:xnu-4570.37.11~2\/RELEASE_ARM64_T8010\nKernelCache UUID: D342183B0DC346B22ADABA5BB3219178\niBoot version: iBoot-4076.37.9\nsecure boot?: YES\nx86 EFI Boot State: 0xe\nx86 System State: 0x0\nx86 Power State: 0x0\nPaniclog version: 9\nKernel slide: 0x0000000000800000\nKernel text base: 0xfffffff007804000\nEpoch Time: sec usec\n
Boot : 0x5a57ac79 0x00085f05\n
Sleep
: 0x00000000 0x00000000\n
Wake : 0x00000000 0x00000000\n
Calendar: 0x5a5859ed 0x000e98dd\n\nPanicked task 0xffffffe0002eb610: 3545 pages, 156 threads: pid 0: kernel_task\nPanicked thread: 0xffffffe000314000, backtrace: 0xffffffe017f43550, tid: 334\n\t\t
lr: 0xfffffff0079f32e0
fp: 0xffffffe017f43690\n\t\t
lr: 0xfffffff0078dd588
fp: 0xffffffe017f436a0\n\t\t
lr: 0xfffffff00790dce4
fp: 0xffffffe017f43a10\n\t\t
lr: 0xfffffff00790dff4
fp: 0xffffffe017f43a50\n\t\t
lr: 0xfffffff00790f874
fp: 0xffffffe017f43a70\n\t\t
lr: 0xfffffff0070fb3ec
fp: 0xffffffe017f43ae0\n\t\t
lr: 0xfffffff0070fd674
fp: 0xffffffe017f43b80\n\t\t
lr: 0xfffffff0070fabac
fp: 0xffffffe017f43c00\n\t\t
lr: 0xfffffff0070bab08
fp: 0xffffffe017f43c30\n\t\t
lr: 0xfffffff007d56064
fp: 0xffffffe017f43c60\n\t\t
lr: 0xfffffff007d559b0
fp: 0xffffffe017f43c90\n\t\t
lr: 0xfffffff0078e84e0
fp: 0x0000000000000000\n\n",

"panicFlags" : "0x102",

"otherString" : "\n** Stackshot Succeeded ** Bytes Traced 73568 **\n",

"macOSPanicFlags" : "0x4",

"macOSPanicString" : "panic(cpu 0 caller 0xffffff8008f4bd7f): \"TLB invalidation IPI timeout, unresponsive CPU bitmap: 0x40, NMIPI acks: 0x0, now: 0x0, deadline: 9665438133613\"@\/BuildRoot\/Library\/Caches\/com.apple.xbs\/Sources\/xnu\/xnu- 4570.37.11\/osfmk\/x86_64\/pmap.c:2797\nBacktrace (CPU 0), Frame : Return Address\n0xffffffce4ac3af70 : 0xffffff8008e4f5f6 \n0xffffffce4ac3afc0 : 0xffffff8008f7c6f4 \n0xffffffce4ac3b000 : 0xffffff8008f6e109 \n0xffffffce4ac3b080 : 0xffffff8008e01120 \n0xffffffce4ac3b0a0 : 0xffffff8008e4f02c \n0xffffffce4ac3b1d0 : 0xffffff8008e4edac \n0xffffffce4ac3b230 : 0xffffff8008f79db8 \n0xffffffce4ac3b280 : 0xffffff8008e4f15a \n0xffffffce4ac3b2d0 : 0xffffff8008f7c6f4 \n0xffffffce4ac3b310 : 0xffffff8008f6e109 \n0xffffffce4ac3b390 : 0xffffff8008e01120 \n0xffffffce4ac3b3b0 : 0xffffff8008e4f02c \n0xffffffce4ac3b4e0 : 0xffffff8008e4edac \n0xffffffce4ac3b540 : 0xffffff8008f4bd7f \n0xffffffce4ac3b5e0 : 0xffffff8008f52ac4 \n0xffffffce4ac3b6c0 : 0xffffff8008f53a94 \n0xffffffce4ac3b720 : 0xffffff8008edbb1f \n0xffffffce4ac3b850 : 0xffffff8008edb402 \n0xffffffce4ac3b890 : 0xffffff8008f03e5b \n0xffffffce4ac3b8d0 : 0xffffff800906d4d9 \n0xffffffce4ac3b8e0 : 0xffffff7f8e27a49c \n0xffffffce4ac3b970 : 0xffffff8009076622 \n0xffffffce4ac3bab0 : 0xffffff800907a2d6 \n0xffffffce4ac3bb50 : 0xffffff8009079c97 \n0xffffffce4ac3bc90 : 0xffffff800907e2c4 \n0xffffffce4ac3bd00 : 0xffffff7f8e278e7e \n0xffffffce4ac3bd90 : 0xffffff80090ada64 \n0xffffffce4ac3be40 : 0xffffff8009341d8a \n0xffffffce4ac3bee0 : 0xffffff8009341efe \n0xffffffce4ac3bf40 : 0xffffff80093fa0b8 \n0xffffffce4ac3bfa0 : 0xffffff8008e01906 \n Kernel Extensions in backtrace:\n com.apple.filesystems.afpfs(11.1)[18924E77-CD8C-34F7-9C9F-D11EACF8A795]@0xffffff 7f8e272000->0xffffff7f8e2c1fff\n dependency: com.apple.filesystems.hfs.encodings.kext(1)[F1862033-F96A-398C-8231-DC48CC99056 7]@0xffffff7f8a5ad000\n dependency: com.apple.security.SecureRemotePassword(1.0)[347C3F6A-3E70-3DA1-B3B8-CD3746576C E7]@0xffffff7f8e261000\n\nBSD process name corresponding to current thread: diskimages-helpe\n\nMac OS version:\n17C2205\n\nKernel version:\nDarwin Kernel Version 17.3.0: Thu Nov 30 16:32:47 PST 2017; root:xnu-4570.37.11~1\/RELEASE_X86_64\nKernel UUID: AB211A98-9AA0-3640-9478-D16ABD4093BB\nKernel slide: 0x0000000008a00000\nKernel text base: 0xffffff8008c00000\n__HIB
text base: 0xffffff8008b00000\nSystem model name: iMacPro1,1 (Mac-7BA5B2D9E42DDD94)\n\nSystem uptime in nanoseconds: 9666940877554\nlast loaded kext at 1987187667816: @filesystems.smbfs\t3.2 (addr 0xffffff7f8e2c2000, size 434176)\nloaded kexts:\ncom.uaudio.driver.UAFWAudio\t4.3.1 47542\ncom.uaudio.driver.UAD2System\t9.4.0\n@filesystems.smbfs\t3.2\n@filesyste ms.afpfs\t11.1\n@nke.asp-tcp\t8.0.2\n@filesystems.msdosfs\t1.10\n>!ATopCaseHIDEv entDriver\t127.1\n>!AUpstreamUserClient\t3.6.4\n@kext.AMDFramebuffer\t1.6.4\n@ke xt.AMDRadeonX5000\t1.6.4\n>!AGraphicsDevicePolicy\t3.16.21\n@AGDCPluginDisplayMe trics\t3.16.2\n>!AHV\t1\n|IOUserEthernet\t1.0.1\n|IO!BSerialManager\t6.0.3f4\n>p mtelemetry\t1\n>AGPM\t110.23.24\n>!APlatformEnabler\t2.7.0d0\n>X86PlatformShim\t 1.0.0\n@Dont_Steal_Mac_OS_X\t7.0.0\n>AudioAUUC\t1.70\n@kext.AMD10000!C\t1.6.4\n> AGDCBacklightControl\t3.16.2\n>ACPI_SMC_PlatformPlugin\t1.0.0\n>!ABacklight\t170 .10.2\n>!AThunderboltIP\t3.1.1\n>!ABridgeAudio!C\t3.97\n>!AGFXHDA\t100.1.4\n>!A! ISlowAdaptiveClocking\t4.0.0\n>!AFIVRDriver\t4.1.0\n>!A!IPCHPMC\t2.0.1\n>!AOSXWa tchdog\t1\n>BridgeAudioCommunication\t3.97\n>!AMCCSControl\t1.5.3\n@filesystems. autofs\t3.0\n>!AHIDALSService\t1\n>!U!SCoexistentDriver\t439.37.1\n>!UCardReader \t439.37.1\n>usb.!UHostBillboardDevice\t1.0\n|SCSITaskUserClient\t404.30.2\n@!AE thernetAquantiaAqtionFirmwareDev\t1.0.34\n@!AEthernetAquantiaAqtionFirmware\t1.0 .34\n>BCMWLANFirmware4364.Datastore\t1\n>!ABCMWLANCoreV3.Datastore\t1\n@filesyst ems.apfs\t748.37.18\n>!AFileSystemDriver\t3.0.1\n@filesystems.hfs.kext\t407.30.1 \n@BootCache\t40\n@!AFSCompression.!AFSCompressionTypeDataless\t1.0.0d1\n@!AFSCo mpression.!AFSCompressionTypeZlib\t1.0.0\n>!AAHCIPort\t329\n>!ABCMWLANBusInterfa cePCIe\t1\n>!AACPIButtons\t6.1\n>!ASMBIOS\t2.1\n>!AACPIEC\t6.1\n>!AAPIC\t1.7\n@n ke.applicationfirewall\t183\n$TMSafetyNet\t8\n$quarantine\t3\n@IOBufferCopyEngin eTest\t1\n$SecureRemotePassword\t1.0\n>usb.cdc.acm\t5.0.0\n>!AHIDKeyboard\t203\n >!AMultitouchDriver\t1204.13\n>!AInputDeviceSupport\t1201.8\n>!AHS!BDriver\t127. 1\n>IO!BHIDDriver\t6.0.3f4\n|IOAccelerator!F2\t376.6\n@kext.AMDRadeonX5000AccelL ibs\t1.4.4\n>!AGraphicsControl\t3.16.21\n>!ASSE\t1.0\n|IOSurface\t209.2.2\n@kext .AMDRadeonX5100HWLibs\t1.0\n>!AHDA!C\t280.12\n|IOHDA!F\t280.12\n@!AGPUWrangler\t 3.16.2\n>IOPlatformPluginLegacy\t1.0.0\n@kext.AMDSupport\t1.6.4\n@!AGraphicsDevi ceControl\t3.16.21\n>!ABacklightExpert\t1.1.0\n|IONDRVSupport\t517.22\n|IOFireWi re!F\t4.6.8\n>!UAudio\t311.9\n|IOAudio!F\t206.5\n@vecLib.kext\t1.2.0\n>!ASMBusPC I\t1.0.14d1\n|IO!BHost!CUARTTransport\t6.0.3f4\n|IO!BHost!CTransport\t6.0.3f4\n> !A!ILpssUARTv1\t3.0.60\n>!A!ILpssUARTCommon\t3.0.60\n>!AOnboardSerial\t1.0\n|IOS kywalk!F\t1\n|IOSlowAdaptiveClocking!F\t1.0.0\n>X86PlatformPlugin\t1.0.0\n>IOPla tformPlugin!F\t6.0.0d8\n@kext.AMDRadeonX5000HWServices\t1.6.4\n>!ASMBus!C\t1.0.1 8d1\n|IOGraphics!F\t517.22\n>!AThunderboltEDMSink\t4.1.2\n@kext.triggers\t1.0\n> usb.IOUSBHostHIDDevice\t1.2\n>usb.cdc.ecm\t5.0.0\n>usb.cdc.ncm\t5.0.0\n|IOUSBMas s!SClass\t4.0.4\n>usb.cdc\t5.0.0\n>usb.networking\t5.0.0\n>usb.!UHostCompositeDe vice\t1.2\n|IOAHCISerialATAPI\t267\n@filesystems.hfs.encodings.kext\t1\n>!AThund erboltDPOutAdapter\t5.0.2\n>!AThunderboltPCIUpAdapter\t2.1.3\n>!AHPM\t3.1.3\n>!A !ILpssI2C!C\t3.0.60\n>!A!ILpssDmac\t3.0.60\n>!A!ILpssI2C\t3.0.60\n>!AThunderbolt PCIDownAdapter\t2.1.3\n>!AThunderboltDPInAdapter\t5.0.2\n>!AThunderboltDPAdapter !F\t5.0.2\n|IOAHCIBlock!S\t301.20.1\n|IOAHCI!F\t288\n>!AXsanScheme\t3\n>!AThunde rboltNHI\t4.5.6\n|IOThunderbolt!F\t6.6.4\n>!UVHCI\t1.2\n>usb.!UVHCICommon\t1.0\n >!AEffaceableNOR\t1.0\n|IOBufferCopy!C\t1.0.0\n|IONVMe!F\t2.1.0\n>!ABCMWLANCore\ t1.0.0\n>IOImageLoader\t1.0.0\n|IOSerial!F\t11\n|IO80211!FV2\t1200.12.2\n>coreca pture\t1.0.4\n>!AEthernetAquantiaAqtion\t1.3.43\n>mDNSOffloadUserClient\t1.0.1b8 \n>!UMergeNub\t900.4.1\n>!UHostMergeProperties\t1.2\n>usb.!UXHCIPCI\t1.2\n>usb.! UXHCI\t1.2\n>usb.!UHostPacketFilter\t1.0\n|IOUSB!F\t900.4.1\n>!AEFINVRAM\t2.1\n| IOHID!F\t2.0.0\n>!AEFIRuntime\t2.1\n>!ASMCRTC\t1.0\n|IOSMBus!F\t1.1\n$sandbox\t3 00.0\n@kext.!AMatch\t1.0.0d1\n|IOBufferCopyEngine!F\t1\n>!AKeyStore\t2\n>!UTDM\t 439.37.1\n>!AMobileFileIntegrity\t1.0.5\n|IOUSBMass!SDriver\t140.30.1\n|IOSCSIBl ockCommandsDevice\t404.30.2\n|IOSCSIArchitectureModel!F\t404.30.2\n>!ACredential Manager\t1.0\n>KernelRelayHost\t1\n>!ASEPManager\t1.0.1\n>IOSlaveProcessor\t1\n> !AFDEKeyStore\t28.30\n>!AEffaceable!S\t1.0\n|IOTimeSync!F\t650.7\n|IONetworking! F\t3.4\n>DiskImages\t480.30.2\n|IO!S!F\t2.1\n|IO!B!F\t6.0.3f4\n|IOUSBHost!F\t1.2 \n>usb.!UCommon\t1.0\n>!ABusPower!C\t1.0\n|IOReport!F\t31\n>!AACPIPlatform\t6.1\ n>!ASMC\t3.1.9\n|IOPCI!F\t2.9\n|IOACPI!F\t1.4\n@kec.Libm\t1\n@kec.pthread\t1\n@k ec.corecrypto\t1.0\n",

"macOSOtherString" : "\n** In Memory Panic Stackshot Succeeded ** Bytes Traced 607744 **\n",

"macOSRawStackshotData" : "AAEEACAAAAAAA\/

"binaryImages" : [["d342183b-0dc3-46b2-2ada-ba5bb3219178",18446743936270598144,"U"],["00000000-0 000-0000-0000-000000000000",0,"A"],["d34499bb-a808-3dbb-8766-9aa38ce89f35",64424 50944,"S"]],

"notes" : ["Source: \/dev\/rdisk1","28 unindexed user-stack frames from 17 pids: 26,27,28,29,30,31,36,37,38,39,41,42,44,46,47,51,58"]

}

Model: iMacPro1,1, BootROM , 10 processors, Intel Xeon W, 3 GHz, 128 GB, SMC

Graphics: Radeon Pro Vega 64, Radeon Pro Vega 64, PCIe, 16 GB

Memory Module: NODE 1/CPU1_DIMM_A0, 32 GB, DDR4, 2666 MHz, Micron, 36ASF4G72PZ-2G6D2 36ASF4G72PZ-2G6D2 36ASF4G72PZ-2G6D2 36ASF4G72PZ-2G6D2

Memory Module: NODE 1/CPU1_DIMM_B0, 32 GB, DDR4, 2666 MHz, Micron, 36ASF4G72PZ-2G6D2 36ASF4G72PZ-2G6D2 36ASF4G72PZ-2G6D2 36ASF4G72PZ-2G6D2

Memory Module: NODE 1/CPU1_DIMM_C0, 32 GB, DDR4, 2666 MHz, Micron, 36ASF4G72PZ-2G6D2 36ASF4G72PZ-2G6D2 36ASF4G72PZ-2G6D2 36ASF4G72PZ-2G6D2

Memory Module: NODE 1/CPU1_DIMM_D0, 32 GB, DDR4, 2666 MHz, Micron, 36ASF4G72PZ-2G6D2 36ASF4G72PZ-2G6D2 36ASF4G72PZ-2G6D2 36ASF4G72PZ-2G6D2

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x7BF), wl0: Nov
9 2017 09:46:34 version 9.100.30.0.32.1.18 FWID 01-57236d12

Bluetooth: Version 6.0.3f4, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: Wi-Fi, AirPort, en1

PCI Card: pci1b4b,9220, AHCI Controller, Thunderbolt@184,0,0

PCI Card: Universal Audio Apollo Twin - SOLO, Other Multimedia, Thunderbolt@68,0,0

Serial ATA Device: LaCie
2big v2 THB USB3 Raid 0, 6 TB

Serial ATA Device: MARVELL VIRTUAL

USB Device: USB 3.0 Bus

USB Device: Card Reader

USB Device: Logitech Webcam C930e

USB Device: Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter

USB Device: Gaming Mouse G502

USB Device: AppleUSBVHCIBCE

USB Device: Headset

USB Device: iBridge ALS

USB Device: iBridge FaceTime HD Camera (Built-in)

USB Device: iBridge

Thunderbolt Bus: iMac Pro, Apple Inc., 25.4

Thunderbolt Device: Apollo Twin, Universal Audio, Inc., 3, 7.1

Thunderbolt Bus: iMac Pro, Apple Inc., 25.4

Thunderbolt Device: 2big TBT2 USB3, LaCie, 1, 22.1

iMac Pro (2017), iOS 11.2.2, Restart / Crashing

Posted on Jan 12, 2018 4:02 PM

Top-ranking reply

dfpsmith

Level 1

4 points

Posted on Jan 23, 2019 10:51 AM

I was getting kernel panics, mostly while using Premiere/After Effects, also my wifi would sometimes freak out.

Took to apple care, they replaced the logic board, didn't help. After chatting with Apple support technicians and giving them all kinds of logs from the computer, they said it was related to the software on the computer not being able to contact a server and freaking out, making it kernel panic and restart.

I have little snitch installed on my computer to monitor internet traffic, I uninstalled it and changed over to the open source software Lulu instead and it completely fixed my problem. The computer has not had a single kernel panic in over a week, it used to have a panic 2-3 times per day while doing video editing.

Other things that helped reduce panics before I got to this solution:

Disconnected a USB-C iMac Pro Hub

Turned off Filevault

Turned off power saving features

Hope that helps someone else.

View in context

252 replies

Jun 13, 2018 7:08 AM in response to MiguelF03

Hi MiguelF03,

Can you please post the first and last page of your crash log so we can each compare to our own. Many thanks.

I'll post mine below.

John

Beginning and end of one of my crash logs:

{"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_version ":"Bridge OS 2.3 (15P3169)","timestamp":"2018-05-05 16:21:28.91 +0000","incident_id":"B0792C1D-2B0B-4EDF-9062-47143B23045A"}

{

"build" : "Bridge OS 2.3 (15P3169)",

"product" : "iBridge2,1",

"kernel" : "Darwin Kernel Version 17.5.0: Mon Feb 26 19:40:05 PST 2018; root:xnu-4570.50.296~7\/RELEASE_ARM64_T8010",

"incident" : "B0792C1D-2B0B-4EDF-9062-47143B23045A",

"crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001",

"date" : "2018-05-05 16:21:28.59 +0000",

"panicString" : "panic(cpu 1 caller 0xfffffff0078bf984): macOS panic detected\nDebugger message: panic\nMemory ID: 0x6\nOS version: 15P3169\nKernel version: Darwin Kernel Version 17.5.0: Mon Feb 26 19:40:05 PST 2018; root:xnu-4570.50.296~7\/RELEASE_ARM64_T8010\nKernelCache UUID: 0CDF83C72AF002F7CBB7823A5714BB28\niBoot version: iBoot-4076.55.1\nsecure boot?: YES\nx86 EFI Boot State: 0xd\nx86 System State: 0x0\nx86 Power State: 0x0\nPaniclog version: 9\nKernel slide: 0x0000000001000000\nKernel text base: 0xfffffff008004000\nEpoch Time: sec usec\n Boot : 0x5aebb83e 0x000caca4\n Sleep : 0x5aedc9bc 0x000aa5c6\n Wake : 0x5aedc9db 0x00053ad2\n Calendar: 0x5aedd9f9 0x0000cf11\n\nPanicked task 0xffffffe0006de878: 2446 pages, 166 threads: pid 0: kernel_task\nPanicked thread: 0xffffffe00098ed90, backtrace: 0xffffffe016e1b530, tid: 330\n\t\t lr: 0xfffffff0081f9580 fp: 0xffffffe016e1b670\n\t\t lr: 0xfffffff0080e15e4 fp: 0xffffffe016e1b680\n\t\t lr: 0xfffffff008113a44 fp: 0xffffffe016e1b9f0\n\t\t lr: 0xfffffff008113dd4 fp: 0xffffffe016e1ba50\n\t\t lr: 0xfffffff008115914 fp: 0xffffffe016e1ba70\n\t\t lr: 0xfffffff0078bf984 fp: 0xffffffe016e1bae0\n\t\t lr: 0xfffffff0078c1bc8 fp: 0xffffffe016e1bb80\n\t\t lr: 0xfffffff0078bf13c fp: 0xffffffe016e1bc00\n\t\t lr: 0xfffffff00787eaa4 fp: 0xffffffe016e1bc30\n\t\t lr: 0xfffffff008570a4c fp: 0xffffffe016e1bc60\n\t\t lr: 0xfffffff0085703a4 fp: 0xffffffe016e1bc90\n\t\t lr: 0xfffffff0080ec500 fp: 0x0000000000000000\n\n",

"panicFlags" : "0x102",

"otherString" : "\n** Stackshot Succeeded ** Bytes Traced 78704 **\n",

"macOSPanicFlags" : "0x4",

"macOSPanicString" : "Panic(CPU 2, time 4102823901337): NMIPI for unresponsive processor: TLB flush timeout, TLB state:0x0\nRAX: 0xffffffa3d2036000, RBX: 0xffffffa3f325bd94, RCX: 0x00000000ffffffff, RDX: 0x00000000000005a5\nRSP: 0xffffffa3f325bad0, RBP: 0xffffffa3f325baf0, RSI: 0x00000000000005a5, RDI: 0xffffffa3d2036000\nR8: 0x0000000000000000, R9: 0x00000000000000f3, R10: 0x0000000060000000, R11: 0x0000000000000000\nR12: 0x0000000000000000, R13: 0xffffff83559ae000, R14: 0x0000000000000000, R15: 0xffffffa3f325bd94\nRFL: 0x0000000000000286, RIP: 0xffffff7f9fcee52e, CS: 0x0000000000000008, SS: 0x0000000000000010\nBacktrace (CPU 2), Frame : Return Address\n0xffffff83b5f06f70 : 0xffffff801b788204 \n0xffffff83b5f06fd0 : 0xffffff801b620336 \n0xffffffa3f325baf0 : 0xffffff7f9fcee4e5 \n0xffffffa3f325bb30 : 0xffffff7f9fd3a0be \n0xffffffa3f325bbe0 : 0xffffff7f9fd39b9d \n0xffffffa3f325bc20 : 0xffffff7f9fd6ab92 \n0xffffffa3f325bc60 : 0xffffff7f9fd2a91a \n0xffffffa3f325bce0 : 0xffffff7f9fd6b306 \n0xffffffa3f325bd30 : 0xffffff7f9fcebc83 \n0xffffffa3f325bd80 : 0xffffff7f9fad5e2d \n0xffffffa3f325bda0 : 0xffffff7f9fa6c568 \n0xffffffa3f325be00 : 0xffffff7f9f9d2615 \n0xffffffa3f325be50 : 0xffffff7f9f9dc387 \n0xffffffa3f325be90 : 0xffffff7f9f9dbb89

==== ==== ==== ==== ==== ==== ==== ==== ==== ====

"binaryImages" : [["0cdf83c7-2af0-02f7-cbb7-823a5714bb28",18446743936270598144,"U"],["00000000-0 000-0000-0000-000000000000",0,"A"],["3ec0635d-0d6a-38d6-8c8a-22d201212492",64424 50944,"S"]],

"notes" : ["Source: \/dev\/rdisk1","29 unindexed user-stack frames from 18 pids: 26,27,28,29,30,36,37,38,40,41,43,45,47,48,56,61,62,68"]

}

Model: iMacPro1,1, BootROM 15.3169.0, 8 processors, Intel Xeon W, 3.2 GHz, 32 GB, SMC

Graphics: Radeon Pro Vega 56, Radeon Pro Vega 56, PCIe

Memory Module: NODE 1/CPU1_DIMM_A0, 8 GB, DDR4, 2666 MHz, Hynix, HMA81GR7AFR8N-VK HMA81GR7AFR8N-VK HMA81GR7AFR8N-VK HMA81GR7AFR8N-VK

Memory Module: NODE 1/CPU1_DIMM_B0, 8 GB, DDR4, 2666 MHz, Hynix, HMA81GR7AFR8N-VK HMA81GR7AFR8N-VK HMA81GR7AFR8N-VK HMA81GR7AFR8N-VK

Memory Module: NODE 1/CPU1_DIMM_C0, 8 GB, DDR4, 2666 MHz, Hynix, HMA81GR7AFR8N-VK HMA81GR7AFR8N-VK HMA81GR7AFR8N-VK HMA81GR7AFR8N-VK

Memory Module: NODE 1/CPU1_DIMM_D0, 8 GB, DDR4, 2666 MHz, Hynix, HMA81GR7AFR8N-VK HMA81GR7AFR8N-VK HMA81GR7AFR8N-VK HMA81GR7AFR8N-VK

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x7BF), wl0: Mar 2 2018 22:40:24 version 9.130.18.8.32.2.34 FWID 01-e4041647

Bluetooth: Version 6.0.5f3, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: Wi-Fi, AirPort, en1

PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@183,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@187,0,0

Serial ATA Device: ST1000LM024 HN-M101MBB, 1 TB

Serial ATA Device: HGST HUS724030ALE640, 3 TB

Serial ATA Device: ST1000LM024 HN-M101MBB, 1 TB

USB Device: USB 3.0 Bus

USB Device: USB3.0 Hub

USB Device: LAPDOCK

USB Device: USB2.0 Hub

USB Device: USB 2.0 Hub

USB Device: Wacom Intuos Pro M

USB Device: USB2.0 Hub

USB Device: Matias Keyboard

USB Device: USB2.0 Hub

USB Device: USB2.0 Hub Controller

USB Device: HL-L2380DW

USB Device: DYMO LabelWriter 450

USB Device: USB2.0 Hub

USB Device: USB PnP Audio Device

USB Device: Smart-UPS 1500 FW:UPS 09.3 / ID=18

USB Device: Magic Trackpad 2

USB Device: ColorQube 8570DN

USB Device: iBridge Bus

USB Device: Headset

USB Device: iBridge ALS

USB Device: iBridge FaceTime HD Camera (Built-in)

USB Device: iBridge

Thunderbolt Bus: iMac Pro, Apple Inc., 33.2

Thunderbolt Device: Little Big Disk, LaCie, 3, 22.3

mc22cc

Level 1

12 points

Jun 13, 2018 7:48 AM in response to newmediagroup

John it looks like we are all getting the same crash logs. Here is mine. I am not Miguel but MCC.

{"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_version ":"Bridge OS 2.3 (15P3169)","timestamp":"2018-05-19 19:49:37.50 +0000","incident_id":"36364B35-B104-4FD2-8805-E7D50838ED80"}

{

"binaryImages" : [

[

"0cdf83c7-2af0-02f7-cbb7-823a5714bb28",

18446743936270598144,

"U"

[

"00000000-0000-0000-0000-000000000000",

"A"

[

"3ec0635d-0d6a-38d6-8c8a-22d201212492",

6442450944,

"S"

]

"build" : "Bridge OS 2.3 (15P3169)",

"crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001",

"date" : "2018-05-19 19:49:37.00 +0000",

"incident" : "36364B35-B104-4FD2-8805-E7D50838ED80",

"kernel" : "Darwin Kernel Version 17.5.0: Mon Feb 26 19:40:05 PST 2018; root:xnu-4570.50.296~7\/RELEASE_ARM64_T8010",

"macOSOtherString" : "\n** In Memory Panic Stackshot Succeeded ** Bytes Traced 476928 **\n",

"macOSPanicFlags" : "0x4",

"macOSPanicString" : "Panic(CPU 8, time 431996010987319): NMIPI for unresponsive processor: TLB flush timeout, TLB state:0x0\nRAX: 0x00000000ffffffff, RBX: 0xffffff811bd9c830, RCX: 0x000000000000c1a8, RDX: 0x00000000ffffffff\nRSP: 0xffffff8e37b5b340, RBP: 0xffffff8e37b5b350, RSI: 0xffffffce409fa1a8, RDI: 0xffffffce409ee000\nR8: 0xffffff801f2154f0, R9: 0xffffff811a7f60f8, R10: 0xffffff8e0ad64034, R11: 0x000000000000ffff\nR12: 0xffffff811bfb5400, R13: 0x0000000000000000, R14: 0xffffff8e37b5b610, R15: 0x0000000000625c17\nRFL: 0x0000000000000082, RIP: 0xffffff7fa2e01cca, CS: 0x0000000000000008, SS: 0x0000000000000010\nBacktrace (CPU 8), Frame : Return Address\n0xffffff8e23468f70 : 0xffffff801ed88204 \n0xffffff8e23468fd0 : 0xffffff801ec20336 \n0xffffff8e37b5b350 : 0xffffff7fa2e01c98 \n0xffffff8e37b5b380 : 0xffffff7fa2aecdac \n0xffffff8e37b5b3c0 : 0xffffff7fa2aecc25 \n0xffffff8e37b5b400 : 0xffffff7fa2e01d0d \n0xffffff8e37b5b430 : 0xffffff7fa2aeacf4 \n0xffffff8e37b5b460 : 0xffffff7fa2aea75c \n0xffffff8e37b5b4a0 : 0xffffff7fa2aea610 \n0xffffff8e37b5b4f0 : 0xffffff7fa41f7465 \n0xffffff8e37b5b540 : 0xffffff7fa30ad8fe \n0xffffff8e37b5b5e0 : 0xffffff7fa30bf4f8 \n0xffffff8e37b5b600 : 0xffffff7fa3071ee7 \n0xffffff8e37b5b6d0 : 0xffffff7fa2fd8937 \n0xffffff8e37b5b710 : 0xffffff7fa30aa7bb \n0xffffff8e37b5b730 : 0xffffff7fa30ab116 \n0xffffff8e37b5b750 : 0xffffff7fa3009f96 \n0xffffff8e37b5b790 : 0xffffff7fa300a6bc \n0xffffff8e37b5ba40 : 0xffffff7fa30096ac \n0xffffff8e37b5ba90 : 0xffffff7fa30094b7 \n0xffffff8e37b5bae0 : 0xffffff7fa30086aa \n0xffffff8e37b5bb20 : 0xffffff801f2c2218 \n0xffffff8e37b5bb70 : 0xffffff801f2cae07 \n0xffffff8e37b5bcb0 : 0xffffff801ed44a84 \n0xffffff8e37b5bdc0 : 0xffffff801ec73680 \n0xffffff8e37b5be10 : 0xffffff801ec509dd \n0xffffff8e37b5be60 : 0xffffff801ec634eb \n0xffffff8e37b5bef0 : 0xffffff801ed735ad \n0xffffff8e37b5bfa0 : 0xffffff801ec20986 \n Kernel Extensions in backtrace:\n com.apple.kext.AMDSupport(1.6.6)[F99557BD-05E5-3CBF-AB9E-

mc22cc

Level 1

12 points

Jun 13, 2018 7:55 AM in response to INvisibleART

that is my thoughts exactly; I suspect it takes some time to correct, build, and "re-embed" a video card into motherboard; I am really disappointed in Apple not being more up front with us. If they called me and said, we found the problem, it is big one and we will make things right. Trust us, hang in there, a fix is coming but it will take time. That would trust and loyalty.

Jun 13, 2018 8:23 AM in response to newmediagroup

For the record, one of my kernel panic logs:

{"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_version ":"Bridge OS 2.3 (15P3169)","timestamp":"2018-05-02 15:56:20.49 +0000","incident_id":"BFCB12FA-6857-42C8-819B-F538B8F558CB"}

{

"binaryImages" : [

[

"0cdf83c7-2af0-02f7-cbb7-823a5714bb28",

18446743936270598144,

"U"

[

"00000000-0000-0000-0000-000000000000",

"A"

[

"3ec0635d-0d6a-38d6-8c8a-22d201212492",

6442450944,

"S"

]

"build" : "Bridge OS 2.3 (15P3169)",

"crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001",

"date" : "2018-05-02 15:56:20.21 +0000",

"incident" : "BFCB12FA-6857-42C8-819B-F538B8F558CB",

"kernel" : "Darwin Kernel Version 17.5.0: Mon Feb 26 19:40:05 PST 2018; root:xnu-4570.50.296~7\/RELEASE_ARM64_T8010",

"macOSOtherString" : "\n** In Memory Panic Stackshot Succeeded ** Bytes Traced 606768 **\n",

"macOSPanicFlags" : "0x4",

"macOSPanicString" : "Panic(CPU 9, time 1293901019448): NMIPI for unresponsive processor: TLB flush timeout, TLB state: ...

...

System Profile:

Serial ATA Device: HGST HTS541010A9E680, 1 TB

Serial ATA Device: WDC WD3003FZEX-00Z4SA0, 3 TB

Bluetooth: Version 6.0.5f3, 3 services, 27 devices, 1 incoming serial ports

Model: iMacPro1,1, BootROM 15.3169.0, 10 processors, Intel Xeon W, 3 GHz, 64 GB, SMC

Thunderbolt Bus: iMac Pro, Apple Inc., 33.2

Boot Volume File System Type: apfs

Graphics: Radeon Pro Vega 64, Radeon Pro Vega 64, PCIe

USB Device: USB 3.0 Bus

USB Device: 4-Port USB 3.0 Hub

USB Device: 4-Port USB 2.0 Hub

USB Device: Logitech Extreme 3D

USB Device: 4-Port USB 2.0 Hub

USB Device: KB700M Kinesis Freestyle for Mac

USB Device: Hub

USB Device: DATACOMP USB Keypad

USB Device: USB Receiver

USB Device: USB-C to DisplayPort Cable in 4K 60Hz

USB Device: Apple USB SuperDrive

USB Device: iBridge Bus

USB Device: Headset

USB Device: iBridge ALS

USB Device: iBridge FaceTime HD Camera (Built-in)

USB Device: iBridge

Memory Module: NODE 1/CPU1_DIMM_A0, 16 GB, DDR4, 2666 MHz, Micron, 18ASF2G72PZ-2G6D2 18ASF2G72PZ-2G6D2 18ASF2G72PZ-2G6D2 18ASF2G72PZ-2G6D2

Memory Module: NODE 1/CPU1_DIMM_B0, 16 GB, DDR4, 2666 MHz, Micron, 18ASF2G72PZ-2G6D2 18ASF2G72PZ-2G6D2 18ASF2G72PZ-2G6D2 18ASF2G72PZ-2G6D2

Memory Module: NODE 1/CPU1_DIMM_C0, 16 GB, DDR4, 2666 MHz, Micron, 18ASF2G72PZ-2G6D2 18ASF2G72PZ-2G6D2 18ASF2G72PZ-2G6D2 18ASF2G72PZ-2G6D2

Memory Module: NODE 1/CPU1_DIMM_D0, 16 GB, DDR4, 2666 MHz, Micron, 18ASF2G72PZ-2G6D2 18ASF2G72PZ-2G6D2 18ASF2G72PZ-2G6D2 18ASF2G72PZ-2G6D2

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x7BF), wl0: Mar 2 2018 22:40:24 version 9.130.18.8.32.2.34 FWID 01-e4041647

Network Service: Ethernet, Ethernet, en0

Network Service: Wi-Fi, AirPort, en1

PCI Card: pci1b21,625, AHCI Controller, Thunderbolt@68,0,0

PCI Card: pci1b21,625, AHCI Controller, Thunderbolt@67,0,0

Thunderbolt Device: ThunderBay 43, Other World Computing, 3, 26.2

Jun 13, 2018 8:57 AM in response to mc22cc

GREAT IDEA, the Data Capture that is.

I will participate as needed, although, to be honest, after UNinstalling Code42 and Sophos and installing the last Supplemental update in 10.13.4 (now I'm running 10.13.15) I've had no ReStarts.

I was having a little buggyness with my keyboard input, but it's a third party. Now swapping it out for and older one that I know worked fine, so we'll see. To be fair however, I have too many input devices running simultaneously. A wired keyboard, a wired trackpad, a wired Wacom Pro tablet, and a BT mouse! Oh boy! But I use them all.

High Sierra v10.13.5 (17F77) on a new (late 2017) iMac Pro, 3.2 HGz Intel Xeon W, 1Tb SSD (APFS)

John

Jun 13, 2018 9:00 AM in response to Markarian421

The ONE thing in common I keep seeing, but it may be totally unrelated to the ReStart issue are the "Bug Type 210" and the "Bridge OS" items which seem to always show up at the beginning of the crash log.

This however may be normal for lots of issues, I have no idea.

John

bug_type":"210","os_version ":"Bridge OS 2.3 (15P3169)

Jun 13, 2018 11:00 AM in response to newmediagroup

Assuming this is not in violation of Apple's policies or guidelines, please feel free to join the discussion on SLACK in the iMacProUserGroup here using the password iMacProgroup123: Create Account | Slack

If this posting is considered inappropriate in any way I apologize in advance.

Hope this helps,

John

Ocean City, NJ

Jun 15, 2018 8:39 AM in response to newmediagroup

If this posting is considered inappropriate in any way I apologize in advance.

Hope this helps,

John

Ocean City, NJ

Jun 15, 2018 8:43 AM in response to newmediagroup

Sorry, somehow I clicked on the wrong button and my prior post got "reposted" by mistake.

Was just wondering what's new? Any word from the Apple engineers?

Today, I noticed some strange behavior, which I had experienced prior to one of the updates before, whereby if I save a file to my desktop, it does not appear on the desktop (as it normally should and does) nor does it appear in the Finder, however, if I REBOOT, then these files show up properly in both locations. Trying to see if I can recreate this behavior in the hopes it "may" have "something" to do with the ReStart issue in this discussion.

All the best,

John

Ocean City, NJ

Jun 16, 2018 2:10 AM in response to sugaraspa

Thanks for the update sugaraspa,

It's still all very vague, a bit too vague for my taste as a professional user. I would very much like to know more about the problem. (not asking you, for the record. Asking Apple)

Then again, the problem that I have - my computer crashing and locking up every time I compress a certain set of videofiles (who cause no problems on inferior and older macs by the way) - might not be the same as your problem. There might be more than one problem with this machine. Anyway, I'm still waiting for my feedback from Apple and they'd better give me a technical answer and some kind of timeframe. The price of the machine alone dictates they owe me that much.

Jun 16, 2018 3:55 AM in response to nickatnyte_

Just had another random restart, and i have the basic 8 core iMac Pro with Pro Vega 56, it happened during night after 4-5 days that iMac is on and running.

Its my second random restart after two weeks that i own the iMac Pro.

In my Energy Saver settings I disabled power nap , if its enabled then my iMac can go to sleep and never wake up until hard reset so I'm disabling that option.

Now I will disable the Prevent computer from sleep automatically when the display is off option and see how that will affect the situation.

Anyway as agreed with apple support that contacted me as well ill sen the log directly to them to email that they provided me.

its very problematic situation because we stuck with computer that we can't rely on and no one knows what is the issue and how and if it can be fixed.

Jun 18, 2018 5:32 PM in response to HappyPappy

They did not specify, though my thinking is that even if it is a hardware problem, they can write software to avoid the hardware error (e.g. if there's a production flaw in the memory, then the kernel can be told to avoid the bad registers).

Either way, I think a software fix will fix the symptoms.

Jun 18, 2018 6:38 PM in response to sugaraspa

Interesting.

Would there thereby be a specific firmware patch for a particular lot or serial number range, or would there be special software versions, and subsequent (in perpetuity) for all forthcoming updates just for the affected iMac Pros?

Jun 18, 2018 10:13 PM in response to newmediagroup

I'm not an expert (but I'm not a novice either); I'd imagine that if it's a hardware problem, then the software would apply to all machines with the faulty hardware in perpetuity (unless Apple recalls those models, which I'd highly doubt).

Remember, when the OS queries Apple HQ for software updates, they send their serial number, which tells the update servers the exact hardware configuration (among other things, including when it was actually shipped off the production line; which means even if it's a faulty batch of hardware, a software fix would apply and work).

Jun 19, 2018 8:50 AM in response to sugaraspa

Yes, I am aware of the slight build variations that end up on various machines for the same MacOS updates. Smart, Kudos to Apple for being this dogmatic and detailed in this regard. So, I agree with your conclusion that if there in fact is a hardware issue that at least Apple can handle it based upon serial numbers, etc.

I guess I'm still just wondering, could this all be solved by a specific FIRMWARE update to the affected machines?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMac Pro restarting because of a problem?