High Sierra Location Services Not Working

I’ve sort of solved this with my Mac Pro. What I have learned includes: 1. “grayed out” doesn’t matter if you have set your locatIon services to on and locked the setting. 2. You must be connected to a WiFi network for location services to work at all (and of course, you must have location services to have date and time set automatically).

My Mac has a hardwire connection to my modem, and that seems to be where the problem arises. The WiFi is also connected. If I pull the Ethernet cable from the modem, location works fine. And sometimes it works fine with the cable hooked up, but not always. It comes and goes.

Don’t know if any of this will help, but it’s what I have discovered.

See this article macOS Sierra: Use Find My Mac

In system preferences > date and time > time zone check the box of set time zone automatically using current location , and same in system preferences > I cloud > check the box of find my Mac .

I found something that fixed this on my mac. Hopefully it will help everyone else.

To fix this, go to System Preferences, Security and Privacy, Privacy. Click on Location Services on the left side of the window then click on the Detail button on the right side of the window.

Location services now working for me woohoo :-)))

New router just needed a few days to figure out where it was via crowdsourcing etc.

Make sure 10.13.5 running too?

I have given up on trying to find a solution. My brand new MacBook Air will not recognize my location. My IPad and IPhone however, WILL recognize where I am. I have had my ISP look at the situation ( at the request of Apple support) and they assure me that it is a problem with the MacBook. Makes sense to me since all my other devices AND those of my husbands which are also Apple products have no problem. This is clearly a problem with the MacBook Air. I have had numerous conversations with Apple support and gone through every trial that they offer to solve this issue. Very disappointing. Apple...what say you????

Some more context with my situation as well.

When we had Airport Extreme as our base station, location services worked fine in 10.13.4. When we heard Apple announce they were discontinuing the entire Airport line we decided to acquire the new Linksys Velop system which Apple sells.

Since using the Velop system, location services does not work in High Sierra. iOS devices don't have the problem though. Location services work fine.

In short, this appears to be an issue between Velop and macOS? A bug maybe?

This is happening on several of our new computers in our school district. Laptops and desktops, all running OS 10.13.3. The set time zone automatically is grayed out even with set date and time automatically, and iCloud set to find my mac. Help would be appreciated.

I have been back and forth between Apple and my ISP and they cannot fix. Apple says it's the ISP not assigning the physical address to the IP and my ISP says "not so". I live with it and am disappointed greatly. A fix would be nice.

Update to my previous post. Location services does not work all the time, even on WiFi alone. Mostly, it doesn’t work, and this is very irritating. Sometimes it does, and then it just goes away again. I have no answer, but I wish Apple would fix it. It’s not my isp. My other devices on the same WiFi network have no trouble with location.

Same problem. MBP Touch Bar, OS 10.13.4. Exactly the same experiences with Location Services -- all checkable options greyed out, etc.

Frustrating for email when traveling and time stamps are vital. Mac--help please.

This must be an issue with 10.13.4. Since updating to 10.13.4 location services has stopped working on my MacBook Pro. Hopefully a fix will come through soon. Nothing we can do until then I don't think.

I got this exact same problem when updating my MacBook Air to High Sierra. Location services don't work, but in my Mac Mini with El Capitan they work just fine.

At the same time my iMessage and FaceTime stopped working as well; I can no longer use my Apple ID for those. Location services, iMessage and FaceTime work just fine on my iPhone, but I can't get any of these to work on my MacBook.

I really hope Apple fixes this cause I've tried every trick I can.

I have a similar issue. My MBP with TouchBar Just got back from Las Vegas where the clock had automatically changed from EST to PST. Back home in NC it's not changing back. I've changed the location and the time zone settings and the time zone is still PST. All my calendar entries are now in PST which creates problems in setting new meetings.

There has to be a solution to this issue!! Apple?? Do you hear us??