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Can't Login to Podcasts Connect

I am trying to log in @ https://itunesconnect.apple.com/login?module=PodcastsConnect&hostname=podcastsco nnect.apple.com&targetUrl=%2F&failUrl=%2F with the above apple ID, and one of two things is happening:

I am logged into and automatically redirected to the iTunes Connect dashboard, which offers no navigation option to Podcasts Connect.
A terms of service agreement dialogue box pops up, on which I select the checkbox agreeing to the terms and click the accept button. The dialogue box closes, and I am redirected back to the Podcast Connect login page once again. There is no limit to how many times it will perform this loop of death.

There is no perceivable rhyme or reason as to why one or the other happens. I have tried logging in on multiple systems/OS (Windows 10, Mac, iOS), and multiple browsers on each (Firefox, Edge, Chrome) and the same thing happens on all of them. I also called into Apple Support and the specialist said there’s no reason my Apple ID shouldn’t work. I’m perplexed, please help.

Thanks,

Josh

iPhone 6s, Windows 10

Posted on Jan 14, 2018 12:22 PM

Best reply

techaccountAnthem

Level 1

14 points

Posted on Jan 20, 2018 12:51 PM

Alright so I managed to find a fix.

Apparently you need to have a device attached to your Apple-ID in some form or fashion. Don't ask me why because to that I'm oblivious.

This can either be done through using a Apple device with the Apple-ID you want to use to add Podcasts on. Or go to iTunes - Log in with the ID you want to use and then in the top bar press Account>Authorization>Authorize this computer.

And then login at https://podcastsconnect.apple.com , Voila.

Brought to you by the GO.Live Gaming Podcast. Where we, apparently, also provide support the Apple support can't.

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41 replies

Feb 27, 2018 9:07 AM in response to Roger Wilmut1

No problem with the feed. All other services (Google Play, Stitcher) are fine. As I said, I am unable to login to check anything because of the login loop issue. So, this is EXACTLY the same issue as reported here and ABSOLUTELY applicable to this open issue.

Feb 27, 2018 9:17 AM in response to dknewmedia

You will be able to access your feed by subscribing in iTunes and look at in the iTunes Store irrespective of any sign-in. When you add an episode you don't need to go to Podcasts Connect: indeed you don't even have to be signed into the Store. All you need to do is to add the episode to the feed and re-publish it (i.e. upload it to the server); so not being able to log into Podcasts Connect doesn't have any effect on your ability to post an episode, and if one has failed to appear then there may be other reasons. In any event I assume you've reported the login problem to Podcasts Support - the more people do this the better.

Jan 14, 2018 9:07 PM in response to nyehentertainment

Hi Josh, I'm suffering the same issue? Extremely annoying.

Fingers crossed for a quick response.

Feb 3, 2018 9:29 PM in response to nyehentertainment

I'm having this issue and tried everything listed including changing my iTunes/iCloud account to match the podcast name.... Getting this blank page (pic)

Feb 27, 2018 1:44 AM in response to trunkmanuk

Report it to Support - the more people do this the better. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.