Ostensibly that looks like a legitimate notification. Did you perhaps install the app to test it?
Typically apps with free trials set up an auto-renewing subscription which you need to manually revoke before it is first called on if you don't want to continue with the subscription at the end of the trial. See View, change, or cancel your subscriptions - Apple Support for details on how to cancel any upcoming renewals. Removing an app or not using it are not sufficient to prevent scheduled charges.
In principle all completed sales are final, however you can potentially request a refund via https://reportaproblem.apple.com/ for a recent unexpected payment that was taken, particularly if you can argue that you haven't made any use of the service and were unaware that the subscription had been created.
Alternatively review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.
See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
tt2
I have a charge for 52.99 that hit my account today and I don’t know what it is. Can you please tell me what the charge is as I don’t have any open subscriptions and haven’t bought anything recently?
Can I please get refund
It’s over 100$
A bill of 26.49 was charged to my charge card which I don’t have or have I ever allowed you to have my charge card number.
There is a charge on My Bank account for 7,49 € on the 22March
I don’t have any open subscriptions and I haven’t bought anything
I have 3 separate Apple.com on my account. I need to know what each od these charges are for.
$4.99. Twice and $2.99???
something random popped up and said if I wanted to but my Apple ID but it never said how much it was until I check how much I lost of money
I’ve been charge for multiple Apple equipment that I did not order I need my refund ASAP. I don’t have money to spend it. Put my bank account into a negative.
Apple took my money I want a refund I cancel my subscription!
I would your team to explain me this msg from apple , please find the attachment.
Regards,
I was charge for 6x for itune wherein I never install on my mobile phone...imagine 6x on the same day...
It’s a merchant that is unauthorized to take money from me but keep trying so I need to know who it is the cost is 21.09
Hi!! I download the apps of math learner. I use for 1 day on the free games and I realize that is not useful. So I decided to remove on my games on my screen phone. But I didn't know that they continue this on my apps. So they I ask the payment even I never play this anymore. And the problem is I can not download anything in apps because of this billing problem. So what I can do with this?
We don't know since we are users just like you.
Read the thread. Read all of it - it's only a few posts. Click on the links to see if you can determine if what you are seeing is a legitimate charge or if it is a phishing attempt.
GB
I seen charges to my account with purchases for music and apps that I did not authorize. I have contacted my bank to disput such charges and for my safety removed my credit card from my account -
I was advise by my bank to contact and notify you all .
I do apologize for not catching this earlier. Our family has moved from one duty station to another and it’s been chaos trying to track everything.
Email associated with these charges is ***
You me contact me via email or call ***
<Personal Information Edited by Host>
how to get a refund on incorrect bill in itunes
