Ostensibly that looks like a legitimate notification. Did you perhaps install the app to test it?
Typically apps with free trials set up an auto-renewing subscription which you need to manually revoke before it is first called on if you don't want to continue with the subscription at the end of the trial. See View, change, or cancel your subscriptions - Apple Support for details on how to cancel any upcoming renewals. Removing an app or not using it are not sufficient to prevent scheduled charges.
In principle all completed sales are final, however you can potentially request a refund via https://reportaproblem.apple.com/ for a recent unexpected payment that was taken, particularly if you can argue that you haven't made any use of the service and were unaware that the subscription had been created.
Alternatively review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.
See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
tt2
Having read previous replies on this thread you know that we are just fellow users, so nobody on here can potentially refund you and nobody on here has previously credited you for anything. Assuming that the purchase show on your iTunes account's purchase history you should contact iTunes Support as per previous replies on this thread, and see what they say.
I have been charged twice for the same download; I have tried to contact support and keep going in ever decreasing circles trying to contact someone. I think they make it as complicated as possible so that people just give up.
I was sold a pack by MOBILE STRIKE that they said I can’t use! I have their email response to my questions about where my items were and they said that these will only be usable at certain times, but I bought it to use immediately! You always get the same computer generated response from them...they say you have to get refunded by Apple/ iTunes.
Hi... Sabrina here. I have facing same issue as your, but i more worst, every 2 week it will automatic charges into my credit card of RM78.68 from May until now, already RM472.08. I have send to Apple support, no one reply me and press contact from website and show error and inform will back soon.
Anyone can share their experiences how to solve this problem?
Why do you keep posting the same question over and over? Every thread you have posted this same question to has several answers and solutions that you can try, including this one. Instead of just posting the same question over and over, take some time to read the responses in the thread. This one has several recommendations in the first post on this page from turingtest2.
We can't provide any more information than what has already been provided in the numerous threads you have posted this same question to. It is now your responsibility to read the responses and try the various solutions that apply to your situation. You can research the charges without contacting Apple directly. You can report them via the Report a Problem link. Read turingtest2's post at the top of this page, and also read the "Apple Recommended" post at the top of each of the pages.
GB
a few days later you you deduct me 800plus php
Nobody on here has taken any money from you, having read previous replies on this thread you know that we are just fellow users
i would like to request a refund asap i need that money
From previous replies you know how to contact iTunes Support, have you done so ?
I did not subscribe to anything and dont know why i keep getting changes from apple. Please remove any charges to my account. I have been trying to reports this but i have been having techincal difficulty.
Thank you,
Deondra
No we can't do anything for you here since we are just users like you. Take a moment to read a few of the posts and responses in this thread. They tell you what to do.
Also, it sounds like you may be confusing the $2.99 you are paying for a 200GB iCloud Storage plan, and $99 you are paying for an annual individual Apple Music subscription. Two different things....
GB
I tried to download the app ‘voice translator’ but
It was not applicable to me. I deleted it within 30 minitures and it’s not in my iPhone since then. Also it didn’t show there was any charge for this app. Please check and reverse the charges billing to me. Thanks.
I spent on YouTube and they charged me twice and I want my full refund I’m canceling my everything I won’t all my money back this is twice it’s happen and I’m tired of it **** a iPhone I’m switching I’m tired everything you get you gotta pay and I’ve spent over 1000 on this and I won’t to be sudifived about it and I fell like that I ain’t got anything from apple but trouble so thanks and I won’t my money I traded a brand new galexiy s8 for a iPhone 6 bc everyone said it’s great but I have had nothing but bad from iPhone I make 2500 a week and I spend half on this bluushit phone
My name is Dewing Pinquiere I have an iPhone SE , my email is ****i don’t appreciate the fact that I’m getting charged for stuff I don’t know ever since I switch up to the iPhone SE that keep on happening at first I get a charged of 52$ and charges of 9.99 then following week when I put different card that had money on it you guys charged me 62 $ then I want to download an app I put my card that have 7$ on it it dint work then when I put my car that have money on it u guys charged me 16$ then 9.99$ again I’m tired of this that’s bad customer services . You guys will loose customer like this that’s insane please verify and I need that refund back plz into my account thank you
I Have numerous charges on my credit card related to Apple iTunes I have not authorized any of these charges except for the iCloud one for $.99 what can I do to remedy that and stop any additional charges on my iTunes
I never wanted, used, or agreed to pay for the bill for ESPN. I might have accidentally ordered it without meaning to. Please credit my account for the $5.43 and cancel any active ESPN subscription . Thank-you.
Halper35 wrote:
I never wanted, used, or agreed to pay for the bill for ESPN. I might have accidentally ordered it without meaning to. Please credit my account for the $5.43 and cancel any active ESPN subscription . Thank-you.
See the Apple Recommended post at the top of this and every one of the other 7 pages of this thread. No one is going to contact you - this is a user to user forum. I will ask the hosts to edit your email address - it is really a bad idea to post that type of personal information on a public forum unless you enjoy getting hundreds of spam emails.
Best,
GB
No we can't, we are fellow users. If you think that there is a charge on your iTunes account's purchase history that shouldn't be there, contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww
how to get a refund on incorrect bill in itunes
