how to get a refund on incorrect bill in itunes

I’ve been charge for multiple Apple equipment that I did not order I need my refund ASAP. I don’t have money to spend it. Put my bank account into a negative.

Apple took my money I want a refund I cancel my subscription!

I would your team to explain me this msg from apple , please find the attachment.

Regards, 

I was charge for 6x for itune wherein I never install on my mobile phone...imagine 6x on the same day...

It’s a merchant that is unauthorized to take money from me but keep trying so I need to know who it is the cost is 21.09

Hi!! I download the apps of math learner. I use for 1 day on the free games and I realize that is not useful. So I decided to remove on my games on my screen phone. But I didn't know that they continue this on my apps. So they I ask the payment even I never play this anymore. And the problem is I can not download anything in apps because of this billing problem. So what I can do with this?

No we can't, we are fellow users. If you think that there is a charge on your iTunes account's purchase history that shouldn't be there, contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww

I purchased a subscription to LDS Planet on 1/20/19. I met my special man and now would like a refund, because on 4/20 they charged my credit card for 3 more months and i’m Only 3 days into the 3 months. Could I please get credited on those credit card charges? I’ve cancelled my subscription already today. Thank you!

This is a user to user support forum. No one here can organize a refund for you. In principle all completed transactions are final, and refunds are not offered on renewable items that have renewed. That said you can reach out to iTunes - Official Apple Support and ask.

tt2

If they show on your iTunes account's purchase history, and if you claim you didn't do them, contact iTunes Support (I assume you've already changed the account's password) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

(These are user forums, we are fellow users, posting your purchase history on here would be pointless.)

Contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

En los últimos estados de cuenta ma aparecen compras en I-tunes que no efectuado. De hecho no uso I-tunes y NO SÉ CÓMO DESUSCRIBIRME y no le hago compras hace más de 1 año. Por lo tanto, solicito se me reembolse lo cobrado por algún tercero.

agradecido,

Carlos edmundo espósito

nawaz7274 wrote:

How to refund it double charge bill

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support. Sometimes your bank/credit card may show the same transaction twice temporarily.

tt2