Lacie SSD external drive spinning noise in speakers?

Now this is strange -- I have a 500 GB Lacie SSD external thunderbolt drive hooked up to a new Macbook Pro 2017 and when the drive is working (when I copy files to it) I can hear it spinning in my computer speakers.


What's really funny is it sounds like an old hard drive spinning?? An SSD drive?


I'm using a Focusrite Clarett2Pre thunderbolt audio interface and JBL speakers and running the latest versions of all software.

Anyone have this problem or have a solution to stop it?

Thanks in advance--

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.1)

Posted on Jan 21, 2018 3:07 PM

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15 replies

Jan 21, 2018 7:45 PM in response to Satellite77

You might try checking in System Report. I've seen some LaCie external drive interfaces that didn't hide the internal contents. They were essentially just a drive enclosure. My LaCie D2 FW drive reported as a Seagate hard drive inside.


I've got a LaCie Little Disk, and that interface does mask the name of the internal drive. However, you might get some kind of information you can use.


If you're curious about what it should look like inside, here's a review and teardown of one. The internals were just a Samsung SATA SSD.


LaCie Rugged USB 3.0 Thunderbolt 500GB External Storage SSD Review

Jan 22, 2018 1:47 PM in response to Satellite77

Sounds like it's RF interference of some kind where the result just sounds like a hard drive click. I've experienced weird types of RF interference over the years coming from all sorts of electronics. It may not even be coming specifically from the SSD, but from something else like the cables/hub/dongles/MBP as they're transferring data. You could rule out the LaCie SSD if you had a really long Thunderbolt cable and could place your drive far enough away, although it could be coming from the cable.


If you could borrow a low frequency RF spectrum analyzer it might be able to narrow down where this interference is coming from.

Jan 25, 2018 9:16 AM in response to y_p_w

Well, I finally found out with help from LaCie support that the noise is most probably RF interference. In my case it's only occurring through the open speakers, not through headphones. So, the speaker cables, adapters, or something else is the culprit. Still don't know exactly-- as I mentioned, my old 2012 Macbook was fine. This still keeps the 2017 Macbook suspect in my mind.


Just reposition the external drives around the desk area to find spots that are quIet.


Thanks to all who replied!

Jan 25, 2018 10:13 AM in response to Satellite77

Satellite77 wrote:


Well, I finally found out with help from LaCie support that the noise is most probably RF interference. In my case it's only occurring through the open speakers, not through headphones. So, the speaker cables, adapters, or something else is the culprit. Still don't know exactly-- as I mentioned, my old 2012 Macbook was fine. This still keeps the 2017 Macbook suspect in my mind.


Just reposition the external drives around the desk area to find spots that are quIet.


Thanks to all who replied!


Sounds just about right.


If you look at the teardown guides of the newer MBPs with replaceable SSDs, many of them are in some sort of metal enclosure. And that's on top of the metal case.


Do you have any aluminum foil? You might try wrapping the drive in foil. It might not completely shield it, but if that's the source you will likely hear less noise.

Jan 25, 2018 11:59 AM in response to Satellite77

Satellite77 wrote:


Aluminum foil? Really? Talk about "high tech!" Ha ! Sounds like the old old days when you could smack the side of a TV to get it to work.


I'll try it.


Or some sort of metal box. I'm not saying it's a solution, but just kind of an inexpensive experiment. A lot of things are shielded with aluminum foil. If you see external hard drive teardown video/photos, they're typically covered in aluminum foil for some reason. I've bought shielded coax cable, and it's just a braided outside conductor - often with an additional foil shield.


Just don't make a hat out of it.

Jan 24, 2018 8:05 PM in response to Satellite77

Satellite77 wrote:


I would do that if there were long t-bolt cables, but the length would slow down the data transfer anyway--

I'm still working with Lacie-- they just emailed another list of stuff to try but I can't get to it till tomorrow.


Well - just as an update I decided to finally get a SATA SSD for my 13" mid-2012 MBP. It's kind of a workhorse, the screen obviously isn't as nice as the Retina.


However, as the drive is writing in an external enclosure with the cover off, I can literally hear it chirp. It's giving off a faint electric chirp sound that's similar to hard drive clicks. So it could very well be the interference as your SSD moves data that's ending up as noise from your speakers.

Jan 22, 2018 12:51 PM in response to y_p_w

Thanks for responding--!

It's not a RF buzzing noise -- I know what that sounds like. It's the "clicks" and operating noise of the Lacie SSD drive when I write files to it. It sounds like one of those old platter hard drives working and it's emanating from the speaker.

I checked, and know for a fact my Lacie external drive is a 500 GB SSD drive -- not a hard drive.


I know it sounds crazy, but the noise is there, and I wouldn't be spending my time here just for kicks. I noticed it when I first hooked the Macbook up a couple months ago. As I mentioned, my older Macbook Pro 2012 was fine with the same drive and all the same hardware (audio interface, speakers, etc.) This leads me to believe that since the new Macbook Pro 2017 is the only hardware component that was changed, and now there is the noise, it looks like it narrows down to the new Macbook Pro being the culprit.


Also, when I purchased the Macbook, I had to also purchase $200 worth of Apple dongles in order to hook up my various thunderbolt 2 devices to the USB-C ports on the new Macbook. Is it possible that the dongles could be to blame?


Interestingly, there was another post in a similar thread here that had the same problem with a new 2017 Macbook Pro. They said they took it to Apple, got a warranty replacement, but the problem persisted with the new laptop. I don't think they reposted an update, but I'll check---


This is why I'm trying to get to the bottom of this-- no one has a solution, although I certainly do appreciate the ones that are trying to help me.


I'm in the process now of dealing with Lacie support, and I'll update here what happens.

Jan 21, 2018 4:13 PM in response to y_p_w

I know, SSDs are almost silent. I checked my receipt from Amazon— it says it’s indeed the SSD version. There’s no insignia on the case, no serial number— just the Lacie logo. It’s the orange “rugged” version they sell.


I

checked Lacie’s site and found they do sell units with no serial number?? Getting thru to their support there is next to impossible due to a crappy web site, so I got the phone. Am calling tomorrow.

Funny, but I had the same exact drive hooked up to my 2012 Macbook, and didn't hear any noise.


Maybe a cheap Lacie knockoff-? If so, heads have rolled for less.

Jan 22, 2018 10:22 AM in response to y_p_w

Thanks y_p_w--- I will try this.


I got a really good reply from Lacie support this AM-- they suggest doing the same and send them a copy of the report and an audio file of what I'm hearing. I'll post here what happened--


Frankly I'm a bit surprised there hasn't been any Apple tech responding to this-- it's really quite a large problem. I know they don't respond to everything posted, but...come on -- even at least to suggest taking my brand new 2017 Macbook Pro that I paid $2500 for to the Genius bar.


And Apple, please don't ban me from this site for constructively and reasonably speaking my mind. This is what tech forums are for. Thanks!

Jan 23, 2018 5:04 PM in response to Satellite77

Satellite77 wrote:


I would do that if there were long t-bolt cables, but the length would slow down the data transfer anyway--

I'm still working with Lacie-- they just emailed another list of stuff to try but I can't get to it till tomorrow.


I think 3m is supposed to be the limit for electrical cables, but I've heard of longer ones that aren't to spec. I don't believe it's supposed to affect the speed by having longer cables.

Jan 22, 2018 12:28 PM in response to Satellite77

Satellite77 wrote:


Frankly I'm a bit surprised there hasn't been any Apple tech responding to this-- it's really quite a large problem. I know they don't respond to everything posted, but...come on -- even at least to suggest taking my brand new 2017 Macbook Pro that I paid $2500 for to the Genius bar.


And Apple, please don't ban me from this site for constructively and reasonably speaking my mind. This is what tech forums are for. Thanks!


You haven't done anything remotely wrong or worthy of even being edited. I've seen rants completely removed, as well as personal information being removed by moderators. However, Apple people rarely interject here other than to give general instructions. I don't recall seeing anything that didn't look like it was cut and pasted from a stock answer.


If you want to make an appointment at an Apple Store, you should feel free. They may just tell you that they can't be responsible for the compatibility of 3rd party components, but you can always try and they won't charge you anything.


And I looked over your original post and am trying to figure out if I got it wrong thinking you meant that the LaCie drive is making a spinning-type noise. You're saying that you're hearing something coming from you speakers that sounds like a hard drive spinning when you're transferring data on your LaCie drive? If that's the case, it could just be RF interference. A lot of electronics do that. I had a calculator that would give a somewhat audible electronic buzz when executing a calculation. I'm pretty sure that it would have created buzzing with speakers nearby. There's the standard FCC notification on most electronics sold in the US.

https://apps.fcc.gov/kdb/GetAttachment.html?id=I2QqxFknp%2F39qNa3Mo4bOw%3D%3D

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.


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Lacie SSD external drive spinning noise in speakers?

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