"The iTunes Store is unable to process purchases at this time"

I've been getting that message "The iTunes Store is unable to process purchases at this time" every single time I open an app that was downloaded or purchased from the iTunes store. My software on my phone is up to date on its current version (iOS 11.2.2). So how can I stop that message from coming up every time I open an app???

Posted on Jan 22, 2018 4:47 PM

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Question marked as Top-ranking reply

Posted on Jan 24, 2018 4:29 PM

Hi blondeandpink93,

I understand that you get a message that the iTunes Store is unable to process your purchase every time you try to open an app. I'm happy to provide some help for this issue.

I recommend going through the troubleshooting provided for this sort of issue in the following article:

If you can't connect to the iTunes Store, iBooks Store, or App Store - Apple Support

Thanks for using the Apple Support Communities. Cheers!
92 replies
Question marked as Top-ranking reply

Jan 24, 2018 4:29 PM in response to blondeandpink93

Hi blondeandpink93,

I understand that you get a message that the iTunes Store is unable to process your purchase every time you try to open an app. I'm happy to provide some help for this issue.

I recommend going through the troubleshooting provided for this sort of issue in the following article:

If you can't connect to the iTunes Store, iBooks Store, or App Store - Apple Support

Thanks for using the Apple Support Communities. Cheers!

Jan 28, 2018 6:34 AM in response to CarlAVII

This did not help! I am in South Africa and have been having this problem all day. All I want to do is download an app I have previously had on my iPhone device. This makes me never want to purchase Apple products ever again! I am not making a purchase I am trying to downlown an app in which you can make purchases. This is absolutely terrible!

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"The iTunes Store is unable to process purchases at this time"

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