You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"The iTunes Store is unable to process purchases at this time"

I've been getting that message "The iTunes Store is unable to process purchases at this time" every single time I open an app that was downloaded or purchased from the iTunes store. My software on my phone is up to date on its current version (iOS 11.2.2). So how can I stop that message from coming up every time I open an app???

Posted on Jan 22, 2018 4:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2018 4:29 PM

Hi blondeandpink93,

I understand that you get a message that the iTunes Store is unable to process your purchase every time you try to open an app. I'm happy to provide some help for this issue.

I recommend going through the troubleshooting provided for this sort of issue in the following article:

If you can't connect to the iTunes Store, iBooks Store, or App Store - Apple Support

Thanks for using the Apple Support Communities. Cheers!
92 replies

"The iTunes Store is unable to process purchases at this time"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.