Downloaded movies won’t play without WiFi?

My purchased movies that I download to my device won’t play in absence of WiFi. I have tried deleted and reloading, but had no success. Frustrating while on long flights. Any ideas?

Posted on Jan 26, 2018 8:09 AM

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Posted on Sep 4, 2018 1:51 PM

Just tried and succeeded with a workaround:

— download content while on WiFi

— after fully downloaded and while still on WiFi, press Play to spool a couple of seconds of the movie/TV show

— cancel play and back out to the main Downloaded screen

— turn off Apple device WiFi and put Airplane mode on, to test the workaround

— select your movie/TV show again and hit Play

— content now plays while WiFi is off and Airplane mode is on


This workaround has been successful today for two iPads Pro and two iPhones X.

42 replies

Jan 26, 2018 8:10 AM in response to mvining1

About renting movies from the iTunes Store - Apple Support


To watch your movie when you're offline, like on an airline flight where Wi-Fi is not available:

  • Download the entire movie before you go offline.
  • Press play to start watching. The 48-hour timer starts even if you're offline.

You might consider downloading rented movies prior to the day of your trip to make sure you have time to download all of the content.

Jul 13, 2018 6:05 PM in response to mvining1

You don't need full internet just a "wifi" connection I tested earlier this week and was able to play the home movies after connecting to Southwest's wifi (without paying for the internet service) the connection itself allowed it to play. I connected to my wife's phone acting as a hotspot and got the same result of it allowing to play. I was able to shutoff the connection to save battery afterwards and it allowed it to finish playing.

Aug 20, 2018 4:56 PM in response to mvining1

Solved it!

This was making me crazy for a while, scanned all the posts I could find, tries all suggestions, Nothing worked!

But Then:


While connected to WiFi, open the TV App on your I-Pad, go to Library. It will show all purchased videos.

Tap the video you want to "Save" to view in Airplane mode. You'll get a page that shows a brief explanation of the movie. You can then press the "Play" button....But Don't!

On the far right side you will see the icon for "Cloud" down load. Press this instead. You will get the circle showing progress which will eventually become solid, then the word "Downloaded" will show.

Thats it...you can now go to airplane mode and watch the movies you downloaded through Cloud.

Aug 22, 2018 9:30 AM in response to mvining1

I was on chat/call with Apple and they claim to not have heard of this before. I first went into Settings>MY NAME>iCloud>Photos and they asked that I select "Download and Keep Originals" which did nothing to help. Next Next I went to Settings>General>iPad Storage> and look at how much was being used for the TV App (68GB) and then they asked me to select the TV menu in Settings and click on "Offload App." I then did a power off and started back up and went to the app store to reinstall the TV App. That did NOT solve the problem either. They also suggested that I "Reset Network Settings" Settings>General>Reset which I did not do.


The last thing the suggested was restoring the iPad to factory settings and seeing if that solves it. It did, for now. Of course, I had all of my photos on the cloud so I didn't lose anything...at least i don't think I did. Now the frustrating part of trying to get all of my apps back on. Some of which are no longer available in the App store. :-(


I hope this helps you guys.

Dec 1, 2018 9:27 PM in response to mvining1

Same problem here with my downloaded TV shows - many, many TV shows that I legally purchased and own. Unable to watch these on the plane without WiFi. Had to purchase Delta WiFi just to trigger the app to display my previously downloaded content. This is a class action law suit waiting to happen. Do Apple executives actually use their products in practical scenarios? How is this horrible user experience acceptable? It’s overcomplicated. Will stick to Netflix and Prime downloads.

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Downloaded movies won’t play without WiFi?

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