Update paused until wifi connected

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Update paused until wifi connected

I attempted to update my Watch to the latest WatchOS version. It started the download to my watch but when I checked on my iPhone X, it had a message that the download was paused until connected to wifi. The option to resume was greyed out. Both my phone and watch WERE connected to my wifi. Now the screen for software update has a spinning icon that just goes on for minutes and minutes. I've power cycled the phone and watch and same problem.

WATCH SERIES 3 (GPS + CELL) ALUM 42MM, watchOS 4

Posted on Jan 26, 2018 10:38 AM

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Answer 1

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Jonathan UK

Level 10

164,021 points

Jan 26, 2018 10:49 AM in response to Norwestie

Hi

First check that your iPhone is updated to the latest software version:

Update the iOS on your iPhone, iPad, or iPod touch - Apple Support

Then follow the remaining steps to update your Apple Watch to the latest software version:

Update your Apple Watch - Apple Support

If you are unable to install the update, then it may help to follow the steps in the second article under the headings "If you need help updating" and/or "If you installed an iOS or watchOS beta or developer seed" as appropriate.

If the issue persists, then it may help to unpair and re-pair your Apple Watch. The software will be updated as part of the process. Again be sure to update your iPhone to the latest compatible version of iOS first:

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Update paused until wifi connected

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