apple refund - Udemy course

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anil106 Author

Level 1

4 points

apple refund - Udemy course

Hi Team -

Can you please help refund the course of value is about INR 1,200/- Kindly refer the not below sent by Udemy.

Lily (Support)

Jan 26, 07:52 GMT

Hi Psanil,

Thanks for writing in and I'm sorry about this experience.

Although we are normally more than willing to refund purchases within 30 days, unfortunately, we are unable to refund purchases made through the Apple App store. This is a matter of Apple policy and is not unique to Udemy. You will have to reach out to Apple Support to collect your refund. You can do so by heading to the link below: https://getsupport.apple.com/

For your reference, we document this policy regarding Apple refunds in our support center: https://support.udemy.com/hc/en-us/articles/229604248-Refund-a-Course

In an effort to expedite your refund with Apple, and so that your credits can be applied to another purchase, I have removed this course from your Udemy account.

Please let me know if you encounter any issues with Apple processing your refund, and I will be happy to assist further.

Best regards,
Lily

Psanil

Jan 26, 07:48 GMT

I was actually looking for game theory and the inadvertently clicked this one.... I don't even understand the language. It is of no use to me and I am not looking to learn game development.

Grateful if you could refund the course fee. Many thanks!

Posted on Jan 26, 2018 9:16 PM

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Answer 1

Top-ranking reply

Dah•veed

Level 9

66,547 points

Jan 26, 2018 10:07 PM in response to anil106

Apple is not here. Apple does not answer questions here. This is a user to user support forum. No one here has access to your account.

Use this link to report the issue directly to iTunes Support;

http://reportaproblem.apple.com/

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Answer 2

Jan 28, 2018 7:28 AM in response to anil106

Hi,

I saw some users interested in Udemy Courses. If so I recommend to use Discount codes what can be found here: www.peakget.com and you can use Udemy Coupon codes to watch your favorite udemy courses.

Hope this helps!

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apple refund - Udemy course

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