Apple 3 watch passcode won't turn off

Hi

If you are unable to change the passcode settings for your Apple Watch, then passcode restrictions are likely enforced on your iPhone (via a corporate configuration profile, mobile device management or Exchange policy).

Where passcode restrictions are set on a managed iPhone, they also affect Apple Watch.

If your iPhone is managed in this way, then I suggest that you contact your device administrator for further information and help.

More information:

Setting passcode restrictions for an Apple Watch - Apple Support

Note that, under the latest versions of iOS and watchOS, the passcode setting your Apple Watch is not found via General. It is instead found:

On your iPhone, in the Watch app, via: My Watch (tab) > Passcode.

Or on your Apple Watch: when viewing the time, press the Digital Crown once to access the Home screen > Settings (gear icon) > Passcode.

If you are using a work iPhone, for example, with a configuration profile installed on it by your employer, then that means your employer's IT department.

Apple does not require a passcode to be set for your Apple Watch.

If the issue persists, then I suggest that, in the first instance, you contact the device administrator, if you have one, for your iPhone.

Otherwise, I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:

• Contact - Official Apple Support
• Apple Support (@AppleSupport) | Twitter
• Genius Bar Reservation and Apple Support Options - Apple

(Note that you are not talking to Apple here - this is a user-based technical support community).