White screen @ iPhone mail iOS11.2.5

Hi, after upgrading my iPhone 6SPlus ro iOS 11.2.5 I cannot use my mail app anymore. When I push it, it opens for a split second, the screen becomes white and I am back to the home screen. I have tried various things including restoring to factory settings and restoring from backup, and installing as a new iPhone. Nothing helps. If I install a 3rd party mail client, that works, just not the Apple mail itself. Any ideas?


Thanks so much, EF

Posted on Jan 28, 2018 11:59 AM

Reply
1 reply

Jan 29, 2018 11:47 AM in response to efiole

Hi there, efiole!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with the Mail app on you iPhone and I am happy to help out! Based on your issue and the excellent steps you’ve tried so far, it would be best at this point to go to this link: Contact Support This will get you in touch with Apple and they will be happy to proceed with further steps.
Cheers!

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White screen @ iPhone mail iOS11.2.5

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