iPhoneX CarPlay issues with VW Tiguan

I recently bought VW Tiguan and found that it has issues with connecting to iPhone X through Carplay. It gets disconnected for every minute. Does anyone else have this problem? I tried my wife's iPhone X as well and it has same issues.

iPhone X, iOS 11.2.5

Posted on Jan 28, 2018 3:34 PM

Reply
3 replies

Mar 14, 2018 4:56 AM in response to kenuete

I've got a new T6 Kombi with the Discover headunit and CarPlay and an iPhone X, I get a constant connecting to usb/disconnecting usb message.


It actually connects and works about 1 in 5 attempts, no matter what sequence I use to try and initiate a connection.

I've tried plugging the lead in first, then turning on the ignition.

I've tried unlocking first, then lead, then ignition.

I've tried ignition, then lead.

And every other combination you can think of.


Every now and again it works first time for no reason.


It's not the lead or socket, I've tried a 7 and an 8 and they work first time every time.


Very frustrating, flagship phone, flagship headunit and yet they don't play nicely together.


Come on Apple sort this out, I came away from HTC as I wanted a more stable environment and I'm starting to think it was a mistake.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhoneX CarPlay issues with VW Tiguan

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.