Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

problems with texts

Hi my daughter got a new Iphone 6 yesterday and in setting it up it's now sending her texts to my Iphone 5. We did use my apple account at first but then she got her own. It happens in both directions, so if I'm sending a text it sends back to my phone and to hers and if she's sending a text to someone else it also sends to mine as well as the original recipient. Any help please.

iPhone 6

Posted on Jan 29, 2018 11:18 AM

Reply
Question marked as Best reply

Posted on Jan 29, 2018 1:00 PM

Using the information in this article, completely erase her phone and have her set it up again using her account from scratch: What to do before you sell or give away your iPhone, iPad, or iPod touch - Apple Support

Similar questions

4 replies

problems with texts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.