Cannot change Apple Watch face
i am not able to change the face on my Apple watch. I have restarted my watch several times to no avail. the weather is not showing either on my current face.
iPad 2, iOS 5.0.1
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Hi
Follow the instructions in the linked resources below to manage watch faces in the collection on your Apple Watch, to configure which complications are displayed where on supported faces and to switch between watch faces:
- Faces and features
Additional watch faces are available exclusively on Apple Watch Nike+ and Apple Watch Hermès.
- Customize your watch face
- Change your watch face - Apple Support
- Use apps on your Apple Watch - Apple Support
If Weather app content is not being displayed as expected, then the following steps may help, having resolved issues with the Weather app and Weather complication for other users.
Certain steps below may also help to resolve any issue with changing your watch face:
If you have not yet done so, update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:
- Update the iOS on your iPhone, iPad, or iPod touch - Apple Support
- Update your Apple Watch - Apple Support
On your iPhone, in the Watch app, go to: My Watch (tab) > Weather > Default City > choose Current Location (or a specific location from those that have been added to the Weather app on your iPhone, if preferred).
On your iPhone, go to: Settings > Privacy > Location Services:
- Check that Location Services is enabled.
- If the setting is already turned on, try turning it off, pausing for a few moments and then re-enabling it.
- Check that Apple Watch Faces is set to While Using.
- Toggling the setting to Never and back again may help.
- Check that Weather is set to Always
- Toggling the setting may help.
Check that Bluetooth and Wi-Fi are both enabled on your iPhone:
- iPhone: Settings > Bluetooth - on.
- iPhone: Settings > Wi-Fi - on.
- For the best performance from your watch, keep both Bluetooth and Wi-Fi permanently enabled on your iPhone.
On your iPhone, go to: Settings > General > Background App Refresh:
- Check that Background App Refresh is enabled.
- It may also help to enable the setting for Weather.
On your iPhone, in the Watch app, go to: My Watch > Complications:
- If you are currently using a third-party weather app (such as Yahoo Weather) for your watch face complications, try removing it (via Edit, upper-right) and using Apple's built-in Weather app instead.
- See weather on your watch face
- Customize your watch face
Restart (normally) both your iPhone and your Apple Watch, turning both devices off together, then restarting your iPhone first:
If the issue persists, it may next help to unpair and re-pair your Apple Watch:
- The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
- Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).
- If the issue persists, consider instead unpairing and setting it up as a new watch.
- Unpair your Apple Watch and iPhone - Apple Support
- Set up your Apple Watch - Apple Support
If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:
