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Fox News website and Safari

Why does Safari stall, load slowly and have difficulties navigating the website, "www.foxnews.com" especially when a video page is displayed? I don't have problems with other websites. I am running Safari Version 11.0.2. and MacOS High Sierra Version 10.13.2.

MacBook Pro (Retina, 13-inch,Early 2015), iOS 11.0.2

Posted on Jan 29, 2018 8:44 PM

Reply
9 replies

Mar 3, 2018 1:35 PM in response to EdtheEngr

I would uninstall Bitdefender. It tends to interfere with the computer's operation while providing minimal to no benefit unless you work with Windows files.


Bitdefender uninstall



Bitdefender uninstall (2)

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later. Please post if this worked or not.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once. Please post if this worked or not.



Safe Mode - About El Capitan
also Sierra


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. You can run the report for free at least once, but if you run it several times, at some point it will ask you to pay a license fee.

Etrecheck – System Information


Feb 25, 2018 3:41 AM in response to EdtheEngr

I am using macOS High Sierra 10.13.3.1 (Supplemental) with Safari 11.0.3. I visit the foxnews website multiple times daily without experiencing what you describe. This site does not appreciate Ad Blockers, and will frequently pop panels to that affect across the page bottom, but this is eye clutter, and has no bearing on other page performance.


I use no browser extensions (removed Ad Blocker), and only use the current Adobe Flash and Reader browser plug-ins.

Mar 3, 2018 11:05 AM in response to Eric Root

I am running no add blockers. I have been running Bitdefender Antivirus for Mac. I disabled this application, but no change in operation.

I have noticed that the problem appears to be happening when video is loading or trying to load. The web page struggles to download, or function. Mouse clicks and page movement takes as long as 10-30 seconds to respond. No other web pages with video have this symptom. Puzzling still over this issue.

Mar 10, 2018 8:26 PM in response to Eric Root

This sounds like what I used to have to go through when running a MicroSoft Operating system. I believe the slow performance is a video issue. I have given up on Safari, and have downloaded Firefox. No problems running the Fox News website using Firefox. It is now my preferred web browser. So far there are no problems with any websites using Firefox.

Fox News website and Safari

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