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Apple Watch

I bought a Belkin combination IPhone/Apple Watch at the APPLE STORE. Ever since the latest Apple Watch update my watch does not go into night stand mode while charging. Why?

iMac, Mac OS X (10.7.2)

Posted on Jan 30, 2018 4:13 PM

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Question marked as Best reply

Posted on Jan 31, 2018 3:44 AM

Hi


Depending on the design of the Belkin accessory, it may not be compatible with using Apple Watch in Nightstand Mode.


If Nightstand Mode is not operating as expected, then it may help to follow these steps:


If you have not yet done so, update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


On your iPhone, in the Watch app, go to: My Watch (tab) > Passcode > check that Wrist Detection is turned on.


With your iPhone and Apple Watch connected via Bluetooth, check that Nightstand Mode has been enabled:


If the mode has already been enabled, then turn it off, pause for a few moments and then re-enable it.


Restart (normally) both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:


When placing your Apple Watch into Bedside / Nightstand Mode:

  • Check that your Apple Watch is standing on its side in an upright position (at or close to 90 degrees to the surface), with the buttons on top.
  • If you are using a third-party accessory such as a charging stand, then it may help to remove your Apple Watch from it and to instead place your Apple Watch directly on the table.
  • Check that your Apple Watch is connected to the charger, correctly aligned and touching it fully, and connected to power.
  • Check that you are following Apple's instructions for charging your Apple Watch, including:
    • Using original Apple or MFi-certified charging accessories.
      • If you are already doing so, try using another such cable and/or power adapter.
    • Checking that all wrapping has been removed from all items, including checking carefully on the head of the charging cable.
    • Checking that the charging cable and power adapter are fully inserted into the port and power socket.
  • Check that you are placing your Apple Watch on a surface that is still and free from vibrations, whether from something that it is standing on or from something nearby (such as fan).
  • Check your battery and charge your Apple Watch - Apple Support
  • If your Apple Watch won't charge or it won't turn on - Apple Support


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:



More information:

Use Nightstand mode on your Apple Watch - Apple Support

3 replies
Question marked as Best reply

Jan 31, 2018 3:44 AM in response to hankfrombristol

Hi


Depending on the design of the Belkin accessory, it may not be compatible with using Apple Watch in Nightstand Mode.


If Nightstand Mode is not operating as expected, then it may help to follow these steps:


If you have not yet done so, update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


On your iPhone, in the Watch app, go to: My Watch (tab) > Passcode > check that Wrist Detection is turned on.


With your iPhone and Apple Watch connected via Bluetooth, check that Nightstand Mode has been enabled:


If the mode has already been enabled, then turn it off, pause for a few moments and then re-enable it.


Restart (normally) both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:


When placing your Apple Watch into Bedside / Nightstand Mode:

  • Check that your Apple Watch is standing on its side in an upright position (at or close to 90 degrees to the surface), with the buttons on top.
  • If you are using a third-party accessory such as a charging stand, then it may help to remove your Apple Watch from it and to instead place your Apple Watch directly on the table.
  • Check that your Apple Watch is connected to the charger, correctly aligned and touching it fully, and connected to power.
  • Check that you are following Apple's instructions for charging your Apple Watch, including:
    • Using original Apple or MFi-certified charging accessories.
      • If you are already doing so, try using another such cable and/or power adapter.
    • Checking that all wrapping has been removed from all items, including checking carefully on the head of the charging cable.
    • Checking that the charging cable and power adapter are fully inserted into the port and power socket.
  • Check that you are placing your Apple Watch on a surface that is still and free from vibrations, whether from something that it is standing on or from something nearby (such as fan).
  • Check your battery and charge your Apple Watch - Apple Support
  • If your Apple Watch won't charge or it won't turn on - Apple Support


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:



More information:

Use Nightstand mode on your Apple Watch - Apple Support

Apple Watch

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