bishnusbd wrote:
no I never drop my phone
How did the screen get cracked?
You mentioned in your first post that "my iPhone 6plus touch screen is not working." Here is a Support Article which may help: Get help with the display on your iPhone, iPad, or iPod touch - Apple Support
In a subsequent post, you said: "unable to access Touch ID." Here is a Support Article which may help with that problem: Get help with Touch ID on your iPhone or iPad - Apple Support