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bishnusbd Author

Level 1

11 points

Touch screen

in my iPhone 6plus touch screen is not working

Posted on Jan 30, 2018 5:21 PM

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Top-ranking reply

Level 10

104,767 points

Posted on Jan 30, 2018 6:08 PM

bishnusbd wrote:

no I never drop my phone

How did the screen get cracked?

You mentioned in your first post that "my iPhone 6plus touch screen is not working." Here is a Support Article which may help: Get help with the display on your iPhone, iPad, or iPod touch - Apple Support

In a subsequent post, you said: "unable to access Touch ID." Here is a Support Article which may help with that problem: Get help with Touch ID on your iPhone or iPad - Apple Support

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7 replies

Top-ranking reply

Level 10

104,767 points

Jan 30, 2018 6:08 PM in response to bishnusbd

bishnusbd wrote:

no I never drop my phone

How did the screen get cracked?

You mentioned in your first post that "my iPhone 6plus touch screen is not working." Here is a Support Article which may help: Get help with the display on your iPhone, iPad, or iPod touch - Apple Support

In a subsequent post, you said: "unable to access Touch ID." Here is a Support Article which may help with that problem: Get help with Touch ID on your iPhone or iPad - Apple Support

Reply

Level 10

104,767 points

Jan 30, 2018 5:25 PM in response to bishnusbd

bishnusbd wrote:

in my iPhone 6plus touch screen is not working

Perhaps because it is cracked?

Did you drop it?

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bishnusbd Author

Level 1

11 points

Jan 30, 2018 6:01 PM in response to bishnusbd

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bishnusbd Author

Level 1

11 points

Jan 30, 2018 5:58 PM in response to Ferd II

After update my iOS the unable to access Touch ID every time same unab to access touch screen

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bishnusbd Author

Level 1

11 points

Jan 30, 2018 5:59 PM in response to Ferd II

no I never drop my phone

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bishnusbd Author

Level 1

11 points

Jan 30, 2018 6:09 PM in response to Ferd II

Yes I drop my phone but very long time ago

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Feb 1, 2018 8:44 AM in response to Ferd II

Look at the screen...😐

Reply

Touch screen

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