Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Episode of new podcast showing up only on iPhone, but not within iTunes

I have submitted a new podcast within Podcast Connect and it has been published with the first episode:

https://itunes.apple.com/de/podcast/mentor-daddy/id1342282627?mt=2


One can play the episode directly within iTunes, everything fine.


But when subscribing to the podcast there are no episodes in iTunes in the own library – neither unplayed nor in the feed.

When doing the same on iPhone the episode is showing up and can be played as expected.


Is there something in my RSS feed (generated with the Podcast RSSer.app from App Store) which is causing this?

https://www.mentordaddy.de/podcast/mentordaddy.rss


Thank you for your assistance, I'm completely new in the subject podcast and therefore completely lost ;-)

iMac, macOS High Sierra (10.13.3), iTunes 12.7.3.46

Posted on Feb 1, 2018 7:03 AM

Reply
Question marked as Best reply

Posted on Feb 1, 2018 10:42 AM

The extension on the URL for your media file is.aac - it should be .m4a (it's the same thing, but the latter extension is required for iTunes). Just change the filename to the different extension and the feed to match. When I checked the file in a browser it forced a download - this may have been because of the extension, but when you've changed the extension you should make sure it's not doing this - enter the new URL in a browser and make sure it plays directly in the browser, not downloads.

Similar questions

5 replies
Question marked as Best reply

Feb 1, 2018 10:42 AM in response to aheck1969

The extension on the URL for your media file is.aac - it should be .m4a (it's the same thing, but the latter extension is required for iTunes). Just change the filename to the different extension and the feed to match. When I checked the file in a browser it forced a download - this may have been because of the extension, but when you've changed the extension you should make sure it's not doing this - enter the new URL in a browser and make sure it plays directly in the browser, not downloads.

Feb 1, 2018 8:14 AM in response to aheck1969

Your server is acting up, and giving different responses to different clients.


Subscribing in iTunes shows the presence of the feed but with no episode (it's probably actually seeing an error message as below).

Checking it in FeedValidator gets the message 'Server returned [Errno 1] _ssl.c:510: error:14077438:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert internal error '

Checking it in XMLGrid.net gets the rather clearer message 'The plain HTTP request was sent to HTTPS port'

Checking it using curl in Terminal shows the feed without problems.

The coding of the feed itself appears to be OK.


So you have a server problem, possibly related to the certificate for the https secure connection, and you need to take it up with the people running your server.


Incidentally the iTunes Store is showing the episode because it caches the feeds, and so it's showing it as of the last time it was able to read it: possibly indicating that the feed was previously OK - unless the server is reacting differently to the Store and the iTunes application, which is quite possible.

Feb 1, 2018 9:26 AM in response to Roger Wilmut1

Thank you Roger for your fast and extensive answer, I appreciate that!

I moved all the podcast files to another folder on my server, where no SSL certificate is running. When I enter de new RSS-link at iTunes:

http://212.227.81.100/projects/podcast/mentordaddy.rss

I'll in fact get the podcast – but again without episodes! Could this again be a server problem?

Episode of new podcast showing up only on iPhone, but not within iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.