My pc does not recognise all photos on iphone

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My pc does not recognise all photos on iphone

Hi,

I have tried to transfer all photos from my iphone SE to PC but only a handful of pictures are recognized by PC, I have around 3000 photoes on iphone

Posted on Feb 2, 2018 2:51 AM

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Answer 1

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sterling r

Community Specialist

Feb 2, 2018 3:27 PM in response to tomsw6

Hey tomsw6,

If I understand correctly, you are trying to import photos from your iPhone to your PC but not all of the photos are being imported. Is there a certain type that is not being recognized? I would recommend you read this article, it explains how to import photos to your PC.

Import to your PC

You can import photos to your PC by connecting your device to your computer and using Windows Photos app:

Make sure that you have the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.

Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.

You might need to unlock your iOS device using your passcode.

You might also see a prompt on the iOS device asking you to Trust This Computer. Tap Trust or Allow to continue.

Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:

Windows 10

Windows 8

Windows 7

When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.

Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer.

Learn what to do if you can‘t import photos from your iPhone, iPad, or iPod touch to your computer.