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what is triangle with exclamation point inside on my mailboxes list mean?

In my Mac Mail program, on the left side where there is the listing on Inbox, Flagged, Sent, etc., I keep having a triangle symbol with an exclamation point inside show on all of the iCloud and Googlemail mailboxes. This just started showing up. what does this mean, and how do I get it to stop?

OBS,MacBook Air (Mid 2009), OS X El Capitan (10.11.6)

Posted on Feb 3, 2018 5:19 PM

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Question marked as Top-ranking reply

Posted on Feb 4, 2018 11:31 AM

Hi iameaglelady!,

I understand that Mail on your Mac shows a triangle next to your iCloud and Gmail mailboxes. I'm happy to provide some help for this issue.

Usually this means that there's a connection error. Check out the following article to troubleshoot this using Connection Doctor:

Use Mail Connection Doctor - Apple Support

Or use the troubleshooting in the article below for additional help:

If you can’t send or receive email on your Mac - Apple Support

Thanks for using the Apple Support Communities. Cheers!
1 reply
Question marked as Top-ranking reply

Feb 4, 2018 11:31 AM in response to iameaglelady!

Hi iameaglelady!,

I understand that Mail on your Mac shows a triangle next to your iCloud and Gmail mailboxes. I'm happy to provide some help for this issue.

Usually this means that there's a connection error. Check out the following article to troubleshoot this using Connection Doctor:

Use Mail Connection Doctor - Apple Support

Or use the troubleshooting in the article below for additional help:

If you can’t send or receive email on your Mac - Apple Support

Thanks for using the Apple Support Communities. Cheers!

what is triangle with exclamation point inside on my mailboxes list mean?

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